Customer Service Representative

5 days ago


Goodyear, Arizona, United States U-Haul Full time

Job Summary:

U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Inspect and maintain equipment, ensuring it is in good working condition.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, and fill propane tanks as needed.
  • Drive a forklift and participate in ongoing continuous education through U-Haul University.

Requirements:

  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

Benefits:

  • Career stability and opportunities for advancement.
  • U-Haul offers a range of benefits, including health insurance, prescription plans, paid holidays, vacation, and sick days, if eligible.
  • U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness.

U-Haul's Commitment to Health and Wellness:

U-Haul is committed to creating a healthy work environment for our team. As part of this commitment, we do not hire or re-hire individuals who use nicotine products in states where this is prohibited.



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