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Customer Service Lead

1 month ago

Goodyear, Arizona, United States Circle K Full time
Job Summary

As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.

Key Responsibilities
  • Provide prompt and courteous customer service to ensure customer satisfaction
  • Resolve customer complaints and issues in a fair and efficient manner
  • Train and assist new Customer Service Representatives to ensure they have the necessary skills and knowledge to perform their duties
  • Perform shift supervision and ensure that all store merchandise is built to specifications
  • Complete grocery orders and deliveries as needed
  • Receive and verify vendor deliveries to ensure accuracy and quality
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.

What We Offer

Circle K offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.