General Manager

1 week ago


Wheat Ridge, Colorado, United States Quality Talent Group Full time
About the Job

At Crash Champions, we're looking for a skilled General Manager to lead our collision repair center. As a champion of quality and customer satisfaction, you'll be responsible for driving revenue growth and ensuring exceptional service delivery.

Key Responsibilities
  • Meet or exceed location revenue goals and other key performance indicators (KPIs)
  • Manage the front and back of shop operations, ensuring efficient production, quality, and throughput
  • Assign repair jobs to technicians and prioritize vehicles for teardown or paint
  • Support teammates during peak times, receiving customers, checking-in vehicles, and writing estimates as needed
  • Monitor and attain production goals and standards, ensuring all repairs meet Crash Champions and I-Car quality standards
  • Complete shop payroll and staffing in a timely manner, ensuring accurate billing and correct PPE protocol for teammate safety
  • Manage daily production flow, communicating with the team to ensure delivery requirements are met
  • Write DRP complaint estimates as needed, updating estimates and locking final versions
  • Recruit, coach, and develop teammates, ensuring they have the skills and support needed to succeed
Requirements
  • Knowledge of the collision industry, including insurance procedures and requirements for various carriers
  • Aptitude in decision-making and problem-solving
  • Ability to lead and work collaboratively with others to meet shared objectives
  • Demonstrated ability to meet deadlines and achieve successful results
  • Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
  • Valid driver's license required
Benefits
  • Competitive pay
  • Weekly paychecks
  • 401K with company match
  • Medical, vision, and dental insurance
  • Additional elective benefits


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