Restaurant Operations Manager
2 weeks ago
We are seeking an experienced General Manager to lead our Wingstop restaurant team. As a key member of our management team, you will be responsible for overseeing the daily operations of the store, providing exceptional customer service, and proactively managing the front- and back-of-house team.
Key Responsibilities:- Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager.
- Manage performance, including coaching, counseling, and disciplining team members with professional maturity.
- Communicate job expectations to the staff, plan, monitor, and review performance, plan and review compensation actions, and enforce policies and procedures.
- Perform regular restaurant inspections to ensure team and restaurant meet standards.
- Track inventory and ensure accurate record keeping.
- Identify and resolve issues with food preparation, handle customer service issues with grace, courtesy, and the goal of cultivating happy, returning customers.
- Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures.
- Meet restaurant operating policies and standards, including providing quality food products, cash handling, and store safety and security.
- Minimum of 2 years of previous food service or restaurant supervisory experience.
- Food Handler Certification required.
- Experience using a computer and register (POS) system.
- Available to work flexible hours, including mornings, evenings, weekends, late nights, and/or holidays.
- Spanish Speaking a plus.
- Medical/Rx, dental, and vision insurance packages for full-time employees.
- Life Insurance - $25k company provided with election of health benefits.
- 401k - 4% match, 100%, at 90-days.
- Cell phone reimbursement.
$23.00-$26.00 per hour. Yearly total compensation of $65K-$85K (DOE and Location) to include base hourly rate, quarterly bonus, health benefits, sick time, vacation time, 401k, and free meals.
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Restaurant Operations Manager
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Restaurant Operations Manager
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