Retail Security Associate

1 week ago


Niles, Illinois, United States Burlington Full time

Join our organization as a Loss Prevention Associate and play a vital role in ensuring a secure shopping atmosphere while providing outstanding customer service.

As a Loss Prevention Associate (LPA), your responsibilities will significantly influence the store's safety and the overall shopping experience for our patrons. By demonstrating a commanding presence, understanding theft patterns, and projecting a positive image of control, your vigilance at store entrances, exits, and areas prone to theft will help in reducing incidents.

Your interactions with customers and team members will reflect our core values, as you offer a confident, welcoming, and enthusiastic greeting with every encounter.

Your attentiveness, situational awareness, and dedication to upholding safety and security protocols will be essential as you monitor the entrance throughout your shift, focusing on minimizing chances for theft, shoplifting, and other dishonest behaviors.

Your confidence, optimistic outlook, and knowledge of store loss prevention strategies will effectively influence behaviors and foster trust and respect among customers and colleagues.

You will serve as a crucial partner to store and field leadership by identifying and reporting theft incidents and/or suspicious individuals to your Manager on Duty.

Professional Presence:

  • Maintain a polished appearance at all times, adhering to the designated dress code, including radio and earpiece.
  • Position yourself at the front of the store, remaining alert and aware of your surroundings.
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly salutation, fostering a sense of security.
  • Create a safe environment and reduce opportunities for theft.

Knowledge and Communication:

  • Possess a thorough understanding of key theft-prone areas and support programs aimed at loss prevention.
  • Effectively communicate theft prevention strategies during store meetings, collaborating with the Manager on Duty.
  • Conduct bag and package inspections on store and corporate associates, ensuring compliance with safety and security standards.
  • Understand your role in safeguarding the store and its assets.

Support and Guidance:

  • Assist in training team members on loss prevention programs and procedures.
  • Model safety as a top priority and address any unsafe practices immediately.

Experience and Responsibilities:

  • 1+ years of experience in customer service, hospitality, retail, or loss prevention is preferred.
  • Ability to stand and walk for extended periods and visually monitor the store environment.
  • Maintain confidentiality as required.
  • Review, analyze, and comprehend business trends effectively.
  • Exhibit a positive demeanor, strong posture, and energetic greetings.
  • Work efficiently in a fast-paced, high-pressure environment with attention to detail and disciplined decision-making.
  • Demonstrate excellent communication skills with customers and co-workers.
  • Possess strong leadership abilities that foster productive business relationships.

Candidates must be available to work a flexible schedule, including nights, weekends, and holidays as needed.

If you...

  • ...are enthusiastic about delivering exceptional value to customers every day;
  • ...take pride in contributing to positive outcomes for a team;
  • ...are dedicated to treating colleagues and customers with respect;
  • ...believe in the importance of diversity and inclusion;
  • ...wish to engage in initiatives that positively affect the community;

Join our team. You will appreciate being here.

We offer competitive pay, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan, based on hours worked. Part-time associates may also qualify for paid time off and paid holidays in accordance with applicable law. We are a rapidly expanding brand and provide various training and development opportunities for our associates to grow with us.

Our store teams work diligently and enjoy their time together. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we operate every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14 per hour



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