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Store Safety Representative

2 months ago

Niles, Illinois, United States Burlington Full time

Join our dynamic team as a Loss Prevention Specialist and play a vital role in ensuring a secure shopping atmosphere while providing outstanding customer service.

As a Loss Prevention Specialist (LPS), your responsibilities are crucial in safeguarding the store's assets and enhancing the overall shopping experience for our patrons. By demonstrating a strong presence, understanding theft patterns, and projecting an image of control, your vigilance at store entrances, exits, and high-risk zones will help reduce incidents of theft.

Your interactions with customers and team members will reflect our company’s core values, as you offer a confident, friendly, and energetic welcome with every encounter.

Your discipline, situational awareness, and dedication to upholding safety and security protocols will be essential as you monitor the entrance throughout your shift, focusing on minimizing opportunities for theft and dishonest behavior.

Your positive demeanor, proactive attitude, and expertise in loss prevention strategies will foster trust and respect among customers and colleagues alike.

You will serve as a key ally to store and field leadership by identifying and reporting theft incidents or suspicious individuals to your Manager on Duty.

Professional Presence:

+ Uphold a professional appearance consistently, adhering to dress standards and utilizing communication devices.

+ Maintain a strategic position at the store's entrance, remaining alert and aware of your surroundings.

+ Greet every customer entering or leaving the store with a warm smile and an enthusiastic greeting, reinforcing a sense of security.

+ Foster a secure environment and diminish opportunities for theft.

Knowledge and Communication:

+ Attain mastery of key theft-prone areas and support initiatives aimed at loss prevention.

+ Communicate effectively about theft prevention strategies during store meetings, collaborating with the Manager on Duty.

+ Conduct checks on bags and packages of store and corporate associates, ensuring compliance with safety and security standards.

+ Recognize your role in maintaining the safety and security of the store and its assets.

Support and Training:

+ Assist in training team members on loss prevention programs and procedures.

+ Model safety as a priority and address any unsafe practices immediately.

Qualifications and Responsibilities:

+ A minimum of 1 year of experience in customer service, retail, or loss prevention is preferred.

+ Ability to stand and walk for extended periods while visually monitoring the store environment.

+ Commitment to confidentiality is essential.

+ Ability to analyze and understand business trends.

+ Exhibit a positive attitude, strong posture, and energetic greetings.

+ Thrive in a fast-paced, high-pressure environment with a focus on detail and disciplined decision-making.

+ Excellent communication skills with customers and colleagues.

+ Strong leadership abilities that foster productive business relationships.

Candidates should be available to work a flexible schedule, including evenings, weekends, and holidays as needed.

If you...

... are passionate about delivering exceptional value to customers daily;

... take pride in contributing to a team's success;

... are dedicated to treating colleagues and customers with respect;

... believe in the importance of diversity and inclusion;

... wish to engage in initiatives that positively impact your community;

Join our team. You will appreciate being here.

We offer competitive pay, flexible hours, and employee discounts. Part-time associates may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan, as well as paid time off and holidays in accordance with applicable laws. As a rapidly growing brand, we provide various training and development opportunities for our associates to advance their careers.

Our store teams work diligently and enjoy their time together. Burlington associates make a difference in the lives of customers, colleagues, and the communities we serve every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14 per hour