Specialty Coatings Customer Support Specialist

2 weeks ago


Miami, United States Painters Supply & Equipment Full time

JOIN A DYNAMIC TEAM WITH EXCITING CAREER PATHS

Why Choose Painters Supply & Equipment?

  • Enjoy weekends off
  • Standard weekday hours from 8am to 5pm
  • Participate in a 401(k) plan with company contributions
  • Comprehensive benefits package for full-time employees:
  • Medical, Dental, and Vision coverage
  • Company-funded life and disability insurance
  • Three weeks of Paid Time Off
  • A supportive work environment with opportunities for advancement

The Specialty Coatings Customer Support Specialist will be tasked with executing customer service functions within an office and warehouse setting, which includes managing incoming orders, responding to customer inquiries, and proactively reaching out to preferred end-user clients.

Established in 1952, Painters Supply & Equipment, Co. stands as a premier distributor of automotive and specialty paints, coatings, and related products and equipment in the automotive refinish and specialty coatings sectors. We take pride in offering our clients top-tier products from renowned manufacturers such as PPG, 3M, and Norton. Painters Supply is on the lookout for committed and skilled individuals to deliver exceptional service to our customers and to support our rapid growth.

Key Responsibilities:

  • Conduct customer service operations, including communication via phone and email with clients, external vendors, and internal teams.
  • Process incoming emails, phone calls, quotes, and purchase orders to prepare orders for our production team.
  • Provide inside sales assistance to our external sales team, addressing inquiries, pricing, updates, and tracking information.
  • Prepare shipping documentation for both domestic and international orders.
  • Occasionally assist in warehouse tasks to ensure timely delivery to our customers.
  • Establish and maintain relationships with external vendors for departmental material procurement.
  • Maintain a professional demeanor to meet customers' quality and service expectations.
  • Execute sales transactions in accordance with company guidelines using POS systems.

Additional Responsibilities:

  • Ensure proper disposal of waste materials in compliance with company and governmental regulations.
  • Assist with periodic or annual inventory counts.
  • Participate in special projects as assigned.

Physical Requirements:

Approximately 60% of the time spent sitting, 20% standing, 10% walking, and 10% engaged in stooping, climbing, and kneeling activities.

Additional Qualifications:

  • Bilingual proficiency in English and Spanish is required.

Training Requirements:

The following are the minimum training prerequisites for certification in this role:

  • Mandatory Courses - Right-to-Know Training
  • Recommended Courses - VOC Technical Reference Course
  • DOT Regulation Training
  • Hazardous Waste Training
  • Attendance at various manufacturer training seminars and/or training schools, which may occur after regular business hours and may require overnight travel.

Other Requirements:

Ability to work all scheduled hours as necessary. If personal vehicle use is required for company business, the employee must have appropriate insurance as per company policy. A valid driver's license and an acceptable driving record from the State Motor Vehicle Bureau are also required.

The above statements are intended to outline the general nature and level of work performed by employees in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees classified in this role.



  • Miami, Florida, United States BauCon Coatings US LLC Full time

    Job OverviewPosition: Floor Install TechnicianWe are looking for a skilled and knowledgeable technician to implement our state-of-the-art floor coating solutions, delivering exceptional service and expertise to our clients.Primary Duties:Application of Coatings: Skillfully apply our innovative floor coating products to existing concrete surfaces with...


  • Miami, Florida, United States BauCon Coatings US LLC Full time

    Job OverviewPosition: Floor Install TechnicianWe are in search of a skilled and knowledgeable technician to implement our cutting-edge floor coating solutions, delivering exceptional service and expertise to our clientele.Primary Duties:Application of Coating Solutions: Skillfully apply our innovative floor coating products to existing concrete surfaces with...


  • Miami, Florida, United States BauCon Coatings US LLC Full time

    Job OverviewPosition: Floor Install TechnicianWe are looking for a skilled and knowledgeable technician to implement our state-of-the-art floor coating solutions, delivering exceptional service and expertise to our clientele.Primary Duties:Application of Coating Solutions: Expertly apply our innovative floor coating products to existing concrete surfaces...


  • Miami, FL , USA, United States BauCon Coatings US LLC Full time

    Job Summary:BauCon Coatings US LLC is seeking a skilled Concrete Coatings Specialist to join our team. As a key member of our team, you will be responsible for applying various coatings to concrete surfaces and performing polishing techniques to achieve desired finishes.Key Responsibilities:Apply coatings such as epoxy, polyurethane, and acrylic to concrete...


  • Miami, United States Painters Supply & Equipment Full time

    Job Type Full-time Description BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why Work for Painters Supply & Equipment? Weekends off Weekday schedule 8am-5pm 401(k) program with company match Generous benefits package for full time employees: Medical, Dental and Vision Company paid life and disability insurance 3 weeks Paid Time Off A great work...


  • Miami, United States Painters Supply and Equipment Co. Full time

    Job DescriptionJob DescriptionDescription:BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for Painters Supply & Equipment?Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time employees:Medical, Dental and VisionCompany paid life and disability insurance3 weeks Paid Time OffA great work...


  • Miami, United States Disability Solutions Full time

    Description:BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for Painters Supply & Equipment?Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time employees:Medical, Dental and VisionCompany paid life and disability insurance3 weeks Paid Time OffA great work environment with career...


  • Miami, United States Disability Solutions Full time

    Description:BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for Painters Supply & Equipment?Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time employees:Medical, Dental and VisionCompany paid life and disability insurance3 weeks Paid Time OffA great work environment with career...

  • Sales Associate

    2 weeks ago


    Miami, United States Painters Supply and Equipment Co. Full time

    Position OverviewJoin a Dynamic Team with Expanding Career PathsWhy Choose Painters Supply & Equipment Co.?Fluency in Spanish is EssentialStandard Work Hours: Monday to Friday, 8 AM to 5 PMRetirement Savings Plan with Employer ContributionComprehensive Benefits Package for Full-Time Staff:Health, Dental, and Vision InsuranceCompany-Funded Life and Disability...

  • Sales Associate

    3 days ago


    Miami, United States Painters Supply & Equipment Full time

    Position Type:Full-timeRole Overview:Sales Associate - Specialty CoatingsLocation:Miami, FLJoin a Dynamic Team with Expanding Career PathsWhy Choose Us?Bilingual (Spanish) Proficiency RequiredStandard Work Hours: 8 AM - 5 PM, Weekdays401(k) Plan with Employer ContributionComprehensive Benefits Package for Full-Time Staff:Health, Dental, and Vision...

  • Sales Associate

    3 days ago


    Miami, United States Painters Supply & Equipment Full time

    Position Type: Full-time Role Overview:Counter Sales - Specialty CoatingsLocation:Miami, FLJoin a Dynamic Team with Expanding OpportunitiesWhy Choose Us?Bilingual (Spanish) Proficiency RequiredStandard Work Hours: 8 AM - 5 PM, Weekdays401(k) Plan with Employer ContributionComprehensive Benefits Package for Full-Time Staff:Health, Dental, and Vision...


  • Miami, FL, US Painters Supply and Equipment Co. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Painters Supply and Equipment Co. as a Specialty Coatings Sales and Service Professional.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our clients, responding to their inquiries, resolving issues, and ensuring...


  • Miami, Florida, United States Braman Motors Inc Full time

    Job OverviewBraman Motors Inc is seeking skilled Ceramic Coating Technicians to join our dedicated team. With over 50 years of trust in the South Florida automotive community, this is a chance to be part of a reputable establishment.The role of a Ceramic Coating Technician is hands-on and demands meticulous attention to detail, coupled with a commitment to...


  • Miami, Florida, United States Braman Motors Inc Full time

    Job OverviewBraman Motors Inc is seeking dedicated Ceramic Coating Technicians to join our reputable team. With over 50 years of trust in the automotive industry, we pride ourselves on delivering exceptional service to our clients.The role of a Ceramic Coating Technician is integral to our operations, focusing on meticulous craftsmanship and a commitment to...


  • Miami, United States Braman Motors Inc Full time

    Job DescriptionJob DescriptionBraman Miami is looking for Ceramic Coating Technicians. This is your opportunity to work with a company that has been trusted in the South Florida community for over 50 years.The Ceramic Coating Technician is a hands-on role that requires attention to detail and a passion for delivering high-quality...


  • Miami, United States Braman Motors Inc Full time

    Job DescriptionJob DescriptionBraman Miami is looking for Ceramic Coating Technicians. This is your opportunity to work with a company that has been trusted in the South Florida community for over 50 years.The Ceramic Coating Technician is a hands-on role that requires attention to detail and a passion for delivering high-quality...


  • Miami, FL, US Painters Supply and Equipment Co. Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Painters Supply and Equipment Co. as a Sales and Customer Support Specialist.Key ResponsibilitiesProvide exceptional customer service to internal and external customers, ensuring timely and accurate resolution of inquiries and issues.Process...

  • Counter Sales

    2 weeks ago


    Miami, United States Painters Supply and Equipment Co. Full time

    Description:Counter Sales- Specialty Coatings - FAMISJob DetailsMiami, FLDescriptionBE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for FAMIS (a Painters Supply & Equipment Co)?Bilingual (Spanish) Skills RequiredWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time employees:Medical, Dental and...

  • Counter Sales

    2 months ago


    Miami, United States Painters Supply & Equipment Full time

    Job Type Full-time Description Counter Sales- Specialty Coatings - FAMIS Job Details Miami, FL DescriptionBE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for FAMIS ( a Painters Supply & Equipment Co )? Bilingual (Spanish) Skills Required Weekday schedule 8am-5pm 401(k) program with company match Generous benefits package for full time...


  • Miami, Florida, United States Propspeed Full time

    Location: Southeast FloridaPosition: Supply Chain Coordinator and Sales Support Specialist - Marine Sector - Industry LeaderAbout Us: Superior coatings, better boating™Propspeed USA Inc. is a distinguished sister company of Propspeed International Ltd, renowned for its innovative foul-release coatings that safeguard underwater assets since 1999. Our...