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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Painters Supply and Equipment Co. as a Sales and Customer Support Specialist.
Key Responsibilities- Provide exceptional customer service to internal and external customers, ensuring timely and accurate resolution of inquiries and issues.
- Process incoming orders, quotes, and purchase orders, preparing them for production and ensuring effective delivery dates to customers.
- Support the outside sales team with sales transactions, pricing, and product information.
- Prepare shipping paperwork for domestic and international shipments.
- Perform occasional warehouse work to ensure efficient order fulfillment.
- Build and maintain relationships with external vendors for purchasing materials.
- Conduct self in a professional manner to ensure customers' quality and service expectations are met.
- Properly dispose of waste and product in compliance with company and governmental regulations.
- Assist staff with periodic or annual store inventories.
- Participate in special projects as assigned.
Approximately 60% of the time sitting, 20% standing, 10% walking, 10% stooping, climbing, and kneeling.
Requirements- Bilingual in both English and Spanish.
- Required Courses: Right-to-Know Training.
- Recommended Courses: VOC Technical Reference Course, DOT Regulation Training, Hazardous Waste Training.
- Attend manufacturer-training seminars and/or training schools.
Ability to work all scheduled hours as needed. If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law, including commercial drivers license if required. Must have acceptable driving record from State Motor Vehicle Bureau.
