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Community Association Manager

1 month ago

Sarasota, Florida, United States Leland Management Full time
Job Summary

As a Community Association Manager at Leland Management, you will be responsible for ensuring the smooth operation of our communities. This includes working closely with the Board of Directors, association's attorney, and contractors to manage the community and facilitate solutions to problems between the community and support staff.

Key Responsibilities
  • Organize time effectively in a dynamic work environment and balance competing demands of multiple projects.
  • Adhere to the highest standards of performance and model them to the staff.
  • Complete projects by motivating, supervising, and directing a team of associates.
  • Foster a professional relationship with residents and the Board of Directors, as well as with other business groups such as contractors, technicians, and vendors.
  • Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
  • Analyze advantages and disadvantages of various policies and make recommendations to the Board.
  • Handle potentially stressful situations with composed authority.
  • Understand and follow directions given by direct supervisors as well as the Board of Directors.
  • Review financial reports and develop complete and accurate financial budget(s).
  • Possess knowledge of assets, cash balances, availability of funds for projects, and cash flow management for capital improvements.
  • Maintain and implement current knowledge of state regulatory agency statutes and the community's documents, policies, and procedures.
  • Ensure property improvement and maintenance of common areas.
  • Prepare for and conduct association meetings.
  • Process violations, work orders, and architectural control applications.
  • Maintain a positive and confident demeanor with changing environments and growing communities.
Requirements
  • Strong working knowledge of customer service principles and practices.
  • Experience with site inspections and conducting meetings is preferred.
  • Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
  • Strong interpersonal, leadership, and customer service skills.
  • Computer literate with proficiency and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook). Experience in Association Software such as TOPS is favorable.
Minimum Experience
  • Should possess strong managerial background with one (1) to three (3) years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate. Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable.
Qualification(s)
  • Community Association Manager (CAM) License.
Special Requirements
  • Physical Demands: This position requires a substantial amount of sitting and working at a computer station, as well as driving to complete inspections, and attending meetings. Work Environment: Must be flexible and available to work occasional weekends and evenings.