IT Support Specialist
3 days ago
Delta Star is a leading American-owned manufacturer of medium power transformers in North America and the premier manufacturer of mobile transformer substations. We provide power solutions for utilities across North America, including the manufacturing of medium-power transformers, mobile transformers, mobile electrical substations, trailers, and unitized substations.
Job SummaryThe IT Intern will support the IT department in various tasks related to hardware, software, and end-user support. This role provides an opportunity to gain practical experience in the field of information technology.
Key Responsibilities- Assist with troubleshooting hardware and software issues.
- Provide support for desktops, laptops, printers, and other peripherals.
- Respond to user inquiries and provide timely technical assistance.
- Help in the installation, configuration, and maintenance of computer systems and applications.
- Perform regular updates and patches to ensure systems are up-to-date.
- Assist in documentation of technical procedures and user guides.
- Assist in maintaining accurate records of hardware and software inventory.
- Participate in IT projects and initiatives.
- Collaborate with team members on various IT-related tasks.
- Currently pursuing a degree in Information Technology, Computer Science, or a related field.
- Basic understanding of computer systems, networks, and software applications.
- Familiarity with Windows operating systems and other Microsoft office productivity software.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt to new technologies.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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