Retail Customer Experience Specialist

4 days ago


Grand Rapids, Michigan, United States Torrid Full time
Job Summary: As a Retail Customer Experience Specialist at Torrid, you will be responsible for delivering an outstanding shopping experience to our customers. This includes providing exceptional customer service, maintaining visual standards, and performing register functions.

Main Responsibilities:
• Ensure that all visual standards are met, including merchandise displays and store cleanliness.
• Provide excellent customer service, responding to customer inquiries and resolving issues promptly.
• Process transactions accurately and efficiently, utilizing sales knowledge to drive add-on sales.

Working Conditions:
• Work in a fast-paced retail environment with frequent customer interactions.
• Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere.

Salary Range: $45,000 - $65,000 per year based on experience.

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