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Medical Office Assistant
2 months ago
Ashby Ponds by Erickson Senior Living is seeking a highly skilled Medical Office Assistant to provide exceptional patient care and administrative support in our medical office. As a Medical Office Assistant, you will be the first point of contact for patients, greeting them and taking initial information, including contact and insurance details.
Key Responsibilities:
- Receive and schedule patients at the front desk, answering the phone and taking accurate messages.
- Manage the uploading of new patient information into the portal and request patient medical records from outside providers as needed.
- Verify insurances prior to appointment and add/update insurance information into the system.
- Make daily reminder calls to patients for upcoming appointments and assist with completion of Visit Prep forms to ensure efficient provider visits.
- Partner with other departments/specialists to assist in the coordination of care when needed.
- Provide exceptional customer service to residents, families, and vendors.
What We Offer:
- A comprehensive benefits package, including medical, dental, vision, and PTO in accordance with applicable state law.
- 401k for all employees 18 and over, with company contribution up to 3% once eligible.
- Free onsite parking at all of our communities and corporate offices.
- Onsite physicians group dedicated to serving Erickson Senior Living's residents.
Requirements:
- High school graduate or GED equivalent required.
- 1 to 3 years of front medical office experience required.
- Ability to use multi-line electronic telephone system and basic computer skills.
- Excellent communication skills and ability to file/chart and document accurate patient records.
Ashby Ponds by Erickson Senior Living is an Equal Opportunity Employer and is committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
