Histology and Pathology Technical Support Lead

2 weeks ago


Deer Park, Texas, United States Danaher Corporation Full time
Company Overview:
At Danaher Corporation, we are dedicated to advancing cancer diagnostics and enhancing lives through innovative solutions. As a global leader in the diagnostics field, we pride ourselves on our comprehensive portfolio that spans from biopsy to diagnosis, ensuring that every moment counts in the fight against cancer.

Position Summary:
The Technical Support Lead for Histology and Pathology will oversee the daily operations of our Technical Support team, focusing on Histology/Staining Instruments and Digital Pathology platforms. This hybrid role requires a commitment to excellence and collaboration, working three days a week onsite.

Key Responsibilities:
1. **Operational Oversight:** Manage day-to-day activities of the Technical Support team, ensuring high-quality service delivery and customer satisfaction.
2. **Customer Engagement:** Conduct regular meetings with clients to address ongoing support issues and discuss future enhancements for improved workflow efficiency.
3. **Team Collaboration:** Work closely with Service Coordination, Field Applications, and Technical Support teams to prioritize escalations and drive process improvements.
4. **Continuous Improvement:** Lead initiatives such as Kaizen events to foster a culture of ongoing enhancement within the team.
5. **Talent Development:** Participate in the recruitment and onboarding of new Technical Support Specialists, ensuring they receive comprehensive training.

Essential Qualifications:
- Bachelor’s Degree preferred, or an Associate’s degree with relevant experience (minimum 6 years).
- At least 3 years of supervisory experience in a technical support environment.
- Proven skills in change management and customer escalation handling.
- Strong background in people development and team leadership.
- Proficiency in Salesforce and SAP systems.
- Excellent communication skills with a customer-centric approach.

Preferred Qualifications:
- Experience with Leica Histology/Staining instruments and Digital Pathology platforms.
- Knowledge of QA/Regulatory documentation practices.

Compensation and Benefits:
The salary range for this position is competitive, and it includes eligibility for bonus/incentive pay. We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and a 401(k) plan for eligible employees. We believe in fostering a flexible work environment that supports a sustainable workforce.

  • Deer Park, Texas, United States Danaher Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...


  • Deer Park, Texas, United States Danaher Corporation Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...


  • Deer Park, Texas, United States Soliant Full time

    Job Summary:Soliant is seeking a highly skilled Speech Language Pathology Assistant to join our team in a dynamic school district near the Flowery Deer Park area. As a Speech Language Pathology Assistant, you will play a vital role in supporting the delivery of speech therapy services to students with communication disorders.Key Responsibilities:Assist...


  • Deer Park, Texas, United States Soliant Full time

    Job Description**Speech Language Pathology Assistant Opportunity**We are seeking a dedicated and passionate Speech-Language Pathologist Assistant to support students' communication and language development in a school setting.**Key Responsibilities:**Collaborate with educators and parents to assess, diagnose, and treat speech and language disorders in...


  • Deer Park, Texas, United States Soliant Full time

    Job Description**Speech Language Pathology Assistant Opportunity**We are seeking a dedicated and passionate Speech-Language Pathologist Assistant to support students' communication and language development in a school setting.**Key Responsibilities:**Collaborate with educators and parents to assess, diagnose, and treat speech and language disorders in...


  • Deer Park, Texas, United States Houston Methodist Hospital Full time

    Position Overview: The Tissue Processing Specialist at Houston Methodist Hospital plays a crucial role in executing various laboratory tests that require expertise in histological methods and associated equipment. Key Responsibilities: Conducts routine and advanced laboratory procedures within the designated area.Identifies and addresses factors that may...


  • Deer Park, Texas, United States ZephyrTech Full time

    Efficiency Drives SuccessZephyrTech Consulting Engineers for Efficient Energy Use PartGmbB is a leading provider of technical system planning and optimization services.We take a holistic approach to technical system planning, from analysis to commissioning, to deliver future-oriented technology and exceptional customer satisfaction.What We OfferA challenging...


  • Deer Park, Texas, United States INSPYR Solutions Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at INSPYR Solutions. As a key member of our IT department, you will be responsible for providing technical support to our employees, both remotely and onsite.Key ResponsibilitiesProvide technical support to employees, both remotely and onsiteTroubleshoot and resolve hardware,...


  • Deer Park, Texas, United States Soliant Full time

    We are seeking a skilled Speech Language Pathologist to join our team at a school in Maryland. To qualify, you must have a Master's degree in Speech Language Pathology and be licensed by the State Board of Speech Language Pathologists in Maryland.Key Responsibilities:Provide speech therapy services to students in a K-12 settingDevelop and implement...


  • Deer Park, Texas, United States Atlas Copco Full time

    About the Role:We are looking for a proactive and results-oriented Lead Generation Specialist to enhance our sales efforts. This position is pivotal in establishing initial contact with prospective clients interested in our rental solutions across various sectors, including electronics, medical research, and renewable energy.Key Responsibilities:Inbound Lead...


  • Deer Park, Texas, United States A3 Staffing Solutions Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at A3 Staffing Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environmentMaintain,...

  • Lead, Project Manager

    3 weeks ago


    Deer Park, Texas, United States Lyondell Basell North America Full time

    LyondellBasellBasic FunctionThis position leads a small team of project managers who are accountable for managing development and execution of multiple capital projects through all assigned phases. The lead project manager also executes assigned capital projects. The Project Managers assembles and leads the required cross-functional team to achieve agreed...


  • Deer Park, Texas, United States Atlas Copco Full time

    About the Role:As a pivotal member of our organization, you will engage with potential clients across various sectors including electronics, medical research, and renewable energy. Your primary focus will be on generating and qualifying leads, ensuring that our sales and service teams can effectively convert these leads into loyal customers.Key...


  • Deer Park, Texas, United States Soliant Full time

    Job Summary:Soliant Health is seeking a dedicated and passionate Speech-Language Pathologist Assistant to support students' communication and language development in a school setting.Key Responsibilities:Collaborate with educators and parents to assess, diagnose, and treat speech and language disorders in school-aged children.Work collaboratively with the...


  • Deer Park, Texas, United States Danaher Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...


  • Shavano Park, Texas, United States Stellar Innovations Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Stellar Innovations. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Technical and commercial processing of customer inquiries worldwidePreparation of...


  • Deer Park, Texas, United States LyondellBasell Industries Full time

    Company OverviewLyondellBasell Industries is a prominent player in the global chemical sector, dedicated to creating sustainable solutions for everyday living. Our commitment to advanced technology and strategic investments is driving a circular and low carbon economy.Position SummaryThe Reliability Engineering Team Leader serves as a pivotal figure within...


  • Deer Park, Texas, United States Enerpac Tool Group Corp Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Enerpac Tool Group Corp. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesOrder Management: Accurately and...


  • Deer Park, Texas, United States Sevita Full time

    Job Opportunity at SevitaWe are seeking a compassionate and patient individual to join our team as a Caregiver. As a Caregiver, you will have the opportunity to make a meaningful difference in the lives of individuals with intellectual and developmental disabilities.Key Responsibilities:Provide personal care and support to individuals with complex...


  • Deer Park, Texas, United States Addus HomeCare Full time

    We are seeking a compassionate and reliable Caregiver Support Specialist to join our team at Addus HomeCare. As a leading provider of in-home care services, we offer a fulfilling career with flexible hours and a commitment to safety and quality care.Key Responsibilities:Assist with personal care and daily living activitiesProvide house cleaning, laundry, and...