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Account Support Coordinator

2 months ago


New York, New York, United States LOLA Full time

Sales Associate

LOLA is seeking a dedicated Sales Associate to become a vital part of our Sales team. This role will assist in managing LOLA's retail sector, reporting directly to the Senior Account Executive, focusing on non-owned channels such as retail, e-commerce, and grocery. Responsibilities include onboarding new accounts, aiding in the creation of product presentations, facilitating communication with brokers, and managing daily product and data requirements for current partners. This entry-level position offers significant potential for career advancement as LOLA continues to grow.

Key Responsibilities:

  • Provide comprehensive support in all facets of account management.
  • Assist in crafting channel-specific and account-specific product presentations.
  • Oversee the onboarding process for new retail partners, including account and item setups.
  • Manage daily inquiries from brokers and accounts.
  • Collaborate closely with the Senior Account Executive, brokers, and distribution partners to drive growth in accounts and channels.
  • Work cross-functionally with the Operations team to ensure fulfillment and inventory goals are met.
  • Partner with the Marketing team to align brand objectives across various channels.

Candidate Profile:

  • Minimum of 1 year of experience in sales support, preferably in consumer packaged goods, particularly in beauty, personal care, or related sectors.
  • A proactive problem solver with the ability to work collaboratively across different functions.
  • Self-driven and capable of managing multiple priorities while maintaining composure under pressure.
  • Strong project management abilities with effective communication skills.
  • Proficient in data analysis and familiar with Microsoft Office and Google Workspace.
  • Experience with Netsuite and SPS is a plus.

At LOLA, we are committed to fostering an inclusive workplace that celebrates diversity. We are proud to be an equal opportunity employer, ensuring that all individuals are considered for employment without regard to race, religion, gender, sexual orientation, or any other characteristic protected by law.