Alarm Monitoring Specialist

3 weeks ago


Minneapolis, Minnesota, United States Securitas Electronic Security Full time
Job Title: Alarm Monitoring Operator

Securitas Electronic Security is seeking a highly skilled and detail-oriented Alarm Monitoring Operator to join our team. As a key member of our 24/7 Alarm Monitoring Center, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.

Key Responsibilities:
  • Respond to all incoming alarm signals in our automation software according to documented procedures.
  • Verify security information, notify and update emergency services, and ensure customers are properly notified of events.
  • Manage alarm events, log information into the automation system, and answer multi-line telephone systems.
  • Ensure confidentiality of customer information at all times.
Requirements:
  • High School Diploma required, some college preferred.
  • 1-3 years' work experience.
  • Type 30 + words a minute.
  • Ability to prioritize and multi-task.
  • Good interpersonal communication and organizational skills.
What We Offer:
  • Shift differential pay.
  • Opportunity for annual merit pay increases.
  • Paid company training.
  • Medical, Dental, Vision, and Life Insurance.
  • 401K with 60% Match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Exceptional growth opportunities.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.



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