Alarm Monitoring Specialist
4 days ago
We are seeking a highly skilled and detail-oriented Alarm Monitoring Operator to join our team at EverStaff. As a key member of our dispatch team, you will be responsible for responding to alarm signals, verifying security information, and notifying authorities as needed.
Responsibilities:- Respond to all incoming alarm signals in a timely and efficient manner
- Verify security information and update emergency services as necessary
- Notify customers of events and ensure confidentiality of customer information
- Document all information into our company database
- Answer multi-line telephone system and provide excellent customer service
- High School Diploma required
- 3+ years of strong customer service experience, call center and dispatching experience preferred
- Type 30+ words per minute
- Ability to prioritize and multitask
- Excellent technical skills
- Attendance and performance bonuses
- Opportunity for annual merit pay increases
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- 401K with company match
- Paid vacation, holiday, and sick time
- Tuition Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts
EverStaff is an equal opportunity employer and welcomes applications from diverse candidates. If you have the skills and experience required for this role, please apply for immediate consideration.
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