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Medical Information Specialist II
1 month ago
Join Inizio Engage, a leading Biotechnology company, as a Medical Information Specialist II. In this role, you will be responsible for delivering virtual or telephonic support to clients, patients, and healthcare professionals, providing drug/medical device product information, and serving as a primary resource for clinical dialogue.
Key Responsibilities:- Document all Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with Ashfield, Client, and Federal guidelines and regulations.
- Conduct study compliance calls to volunteers enrolled in clinical/medical research trials.
- Enroll participants in educational seminars.
- Provide patient support to patients enrolled in Patient Support Programs.
- Collect demographic data and disposition for product, sample, and literature fulfillment.
- Maintain excellent quality and productivity standards for all client programs.
- Current US healthcare professional license (RN).
- Excellent verbal, written, and listening communication skills.
- Competency with a computer keyboard and mouse.
- Competency with Call Center Telephone Technology.
- Pleasant telephone manner.
- Ability to work both independently and within a group setting.
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our mission is to partner with clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.
We believe in our values: We empower everyone, We rise to the challenge, We work as one, We ask what if, and We do the right thing.
We are an equal opportunity employer and consider applicants without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition, national origin, protected family care or medical leave status, race, religion, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
