Client Services Liaison
7 days ago
In this role, you will be responsible for maintaining efficient and effective communication with our subscribers. You will conduct training calls on the digital tools we provide and support customer education.
The Client Services Representative will also promote Broadridge services and products, including websites, domain names, sponsored ads, digital advertising, and social media support. This position is a temporary contract role expected to last approximately 12 months, with the possibility to go permanent.
This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings. Your responsibilities will include call handling, customer relationship management, customer education, and troubleshooting/case management.
You will handle inbound and outbound calls, log call notes in CRM and JIRA applications, maintain client relationships, educate clients on product and program enhancements, and facilitate information flow to all relevant parties. Additionally, you will troubleshoot issues, research previous and current account activity, enter issues for Development, and close cases.
Requirements:
- Strong customer service experience
- Bachelor's Degree or equivalent education
- Literacy in using application software such as Microsoft Office
- Strong communication, analytical, and organizational skills
- Able to prioritize and multitask
- Digital Marketing experience is a plus
We offer a competitive salary of $19.00 per hour, considering various factors when evaluating a candidate's final salary, including relevant experience, skills, and education.
-
Client Services Liaison
2 days ago
Phoenix, Arizona, United States Caris Life Sciences Full timeJob Title: Client Services LiaisonJob Summary:We are seeking a highly skilled and experienced Client Services Liaison to join our team at Caris Life Sciences. This role will be responsible for providing exceptional customer service, resolving complex issues, and building strong relationships with clients.About the Role:The Client Services Liaison will serve...
-
Client Service Liaison
2 weeks ago
Phoenix, Arizona, United States Accram INC. Full timeJob OverviewWe are seeking a skilled Client Service Liaison to join our team at Accram INC.The ideal candidate will be responsible for assisting Project Managers with end clients and channel partners, coordinating with vendors, and overseeing project timelines to ensure successful delivery of our low voltage, access control, and smart hands projects.This is...
-
Insurance Client Liaison
1 week ago
Phoenix, Arizona, United States Londen Insurance Group Full timeJob SummaryWe are looking for an Insurance Client Liaison to join our team at Londen Insurance Group. In this role, you will be responsible for communicating effectively with clients, analyzing their needs, and providing personalized solutions.ResponsibilitiesDevelop strong relationships with clients through effective communicationAnalyze client data to...
-
Customer Service Liaison
2 days ago
Phoenix, Arizona, United States Gallagher Full timeJob OverviewGallagher is seeking a skilled Customer Service Liaison to join our team. As a key member of our Sales and Account Management team, you will provide exceptional support to our clients and prospective clients.
-
Customer Service Liaison
1 day ago
Phoenix, Arizona, United States Moon Moments Ltd Full time**Job Title:** Customer Service Liaison**Location:** Phoenix, AZ**Estimated Salary:** $40,000 - $60,000 per yearMoon Moments Ltd is seeking a highly motivated and results-driven Customer Service Liaison to join their team. As a key representative of the company, you will be responsible for delivering exceptional customer experiences, driving sales growth,...
-
Client Liaison
1 day ago
Phoenix, Arizona, United States Llyrena Sherwood - State Farm Agent Full timeAs an Account Representative, you will play a vital role in improving the lives of our customers by proactively marketing relevant products and services. You will also have the opportunity to grow your career as you better your community.Key ResponsibilitiesDevelop and maintain strong relationships with existing clients.Identify new business opportunities...
-
Client Services Director
4 days ago
Phoenix, Arizona, United States LT Full timeWe are seeking an experienced Client Services Director to lead our client relationships and drive business growth. This role involves overseeing the entire lifecycle of client partnerships, ensuring alignment with their objectives and budget constraints.Key Responsibilities:Client Relationship Management: Build strong, partnership-oriented relationships with...
-
Reservation Service Liaison
2 days ago
Phoenix, Arizona, United States PARTNERSHIP WITH NATIVE AMERICANS Full timePARTNERSHIP WITH NATIVE AMERICANS is seeking a skilled Reservation Service Liaison to join our team. As a liaison, you will serve as the primary point of contact between our organization and Native American communities, facilitating communication and collaboration on service delivery efforts.Key ResponsibilitiesServe as the primary point of contact between...
-
Customer Service Liaison
6 days ago
Phoenix, Arizona, United States Quick Response Floor Coatings Llc Full timeWe are seeking a highly motivated Customer Service Liaison to join our team at Quick Response Floor Coatings Llc in North Phoenix.This role involves providing exceptional customer service, answering phone calls, booking jobs, dispatching, and responding to emails in a laid-back environment.As a Customer Service Liaison, you will be responsible for handling...
-
Customer Experience Liaison
4 weeks ago
Phoenix, Arizona, United States PRO EM National Event Services Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Liaison to join our team at PRO EM National Event Services. This role offers an exciting opportunity to work in a fast-paced environment and make a significant impact on our customers' experiences.Job SummaryThe Customer Experience Liaison represents the company at the highest level of...
-
Customer Service Liaison
4 weeks ago
Phoenix, Arizona, United States PRO EM National Event Services Full timeAbout the RoleWe are seeking a highly skilled Customer Service Liaison - Sales Operations Specialist to join our team at PRO EM National Event Services. As a key member of our sales operations department, you will play a vital role in ensuring the success of our events by providing exceptional customer service and supporting our account executives.
-
Digital Marketing Liaison
4 weeks ago
Phoenix, Arizona, United States Web Dynamics Full timeJob SummaryWe are seeking a highly skilled Digital Marketing Liaison to play a vital role as a liaison between clients and our agency. In this key position, you will be responsible for building and maintaining strong client relationships, creating and executing digital marketing strategies, monitoring campaign performance, managing budgets, and ensuring...
-
Customer Service Liaison
1 week ago
Phoenix, Arizona, United States Backflow Prevention Full timeJob TitleCUSTOMER SERVICE REPRESENTATIVEAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Backflow Prevention Device Inspections, Inc. (BPDI), Arizona's oldest backflow prevention service company.ResponsibilitiesSupport the Service Manager in managing backflow related services.Serve as the primary liaison for...
-
Customer Service Liaison
7 days ago
Phoenix, Arizona, United States Perun HR Full timeAbout the JobThe Customer Service Liaison role at Perun HR is a fantastic opportunity to provide top-notch support to policyholders, insurance agents, and auto glass shops. Located in Arizona, this remote position offers a unique chance to work with a dynamic team while enjoying a comfortable work environment.Job Responsibilities:Quickly and professionally...
-
Customer Service Liaison
7 days ago
Phoenix, Arizona, United States TEKsystems Full timeWe are seeking a skilled Customer Service Liaison to support our team at Blue Acorn.Role OverviewAs a key member of our team, you will play a vital role in helping customers who are experiencing trouble with their loans.You will be responsible for handling customer inquiries and complaints, providing information about the loans and services, troubleshooting...
-
Clinical Liaison Specialist
4 days ago
Phoenix, Arizona, United States Touchstone Health Services Full timeJob SummaryTouchstone Health Services is seeking a highly skilled Clinical Liaison to oversee the comprehensive assessment processes for individuals with Serious Emotional Disturbance (SED) and Severe Mental Illness (SMI). The successful candidate will work closely with clinical and case management teams to ensure seamless communication regarding individual...
-
Refugee Liaison Program Coordinator
3 weeks ago
Phoenix, Arizona, United States Lutheran Social Services of the Southwest Full timeAbout the RoleWe are seeking a skilled Refugee Liaison Program Coordinator to join our team at Lutheran Social Services of the Southwest.
-
Customer Service Liaison
2 weeks ago
Phoenix, Arizona, United States Nexus Brands Group Inc Full timeJob OverviewNexus Brands Group Inc is a leading manufacturer and seller of pet supplies, toys, grooming tools, and products. As a Customer Service Liaison, you will be responsible for interacting with customers to take orders, answer questions about products, and follow-up on orders that have been placed. Your primary goal is to provide exceptional customer...
-
VIP Client Service Representative
2 weeks ago
Phoenix, Arizona, United States Charlie Mike Protective Services Full timeJob DescriptionAs a VIP Client Service Representative, you will play a crucial role in delivering outstanding service to our discerning clients. Your primary responsibilities will include transporting clients in luxury sedans, SUVs, and vans, as well as maintaining a professional appearance at all times.
-
Insurance Agent Liaison
7 days ago
Phoenix, Arizona, United States JobCertify Full timeWe're seeking a highly skilled Remote Support Specialist to join our team at JobCertify. As an Insurance Agent Liaison, you'll be responsible for delivering exceptional customer experiences and providing expert solutions on Safeco products and services. In this role, you'll have the opportunity to work in a structured work environment, using your excellent...