Client Services Director

3 days ago


Phoenix, Arizona, United States LT Full time

We are seeking an experienced Client Services Director to lead our client relationships and drive business growth. This role involves overseeing the entire lifecycle of client partnerships, ensuring alignment with their objectives and budget constraints.

Key Responsibilities:
  • Client Relationship Management: Build strong, partnership-oriented relationships with clients, understanding their business goals, pressures, and internal demands to provide timely and effective responses.
  • Business Acumen: Develop a deep understanding of clients' business metrics and dynamics, analyzing data to create a clear point of view (POV) and demonstrating expertise in the competitive landscape.
  • Communication and Collaboration: Serve as a liaison between the client and the agency, fostering open communication, idea sharing, and cross-department collaboration to enhance work quality.

Requirements:

  • Minimum 1 year of account or project management experience.
  • Strong knowledge and ability to lead strategy, creative, development, media, content, and public relations teams.

The ideal candidate will have a strong understanding of the client's business needs and be able to develop strategic plans to meet those needs. The salary for this position is estimated to be around $85,000-$110,000 per year, depending on experience.



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