Customer Retention and Email Marketing Specialist

4 weeks ago


Secaucus, New Jersey, United States Phaxis Full time
Customer Retention and Email Marketing Specialist

Phaxis, a fast-growing accessories brand, is seeking a skilled Customer Retention and Email Marketing Specialist to join their team. This key role will be responsible for developing and implementing customer retention strategies and managing email and SMS marketing programs.

Key Responsibilities:

Develop and execute email marketing and SMS strategies to drive customer engagement, retention, and sales
Manage all aspects of Klaviyo, including automations, segmentation, journey building, and campaign execution
Oversee the entire email marketing program lifecycle, from planning and execution to performance analysis and optimization
Collaborate with cross-functional teams to ensure alignment of email marketing initiatives with overall business goals

Requirements:

3-5 years of email marketing experience at a dynamic, fast-growing business
B.A. Required
Ability to work in a fast-paced, fast-growth environment
Experience with Klaviyo preferred
Strong project management experience a must

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