Senior Customs Broker

4 weeks ago


Secaucus, New Jersey, United States Frontall USA Full time

About Frontall USA

We are a leading Supply Chain Freight Forwarding Management Group dedicated to delivering effective transportation logistics warehousing and ecommerce solutions for over 75 years.

Job Summary:

  • As a seasoned Licensed Customs Broker, you will play a key role in managing customs and governmental processes, ensuring compliance with global country port and mode of transport specific regulations.
  • You will be responsible for developing and implementing programs to ensure personnel are properly trained and equipped with the knowledge to maintain a compliant environment.
  • Additionally, you will manage the use of company and client funds, negotiable documents, and ensure adherence to governmental banking and corporate standards.
  • Required qualifications include a minimum of 10 years of experience in Customs Brokerage within the Freight Forwarding Industry.
  • Salary: $70,000 - $90,000 per year.
  • Remote work: No.

Key Responsibilities:

  • Ensure customs and governmental processes are performed and managed in accordance with global country port and mode of transport specific regulations.
  • Develop and implement programs to ensure personnel are properly trained and equipped with the knowledge to maintain a compliant environment.
  • Manage the use of company and client funds, negotiable documents, and ensure adherence to governmental banking and corporate standards.
  • Required to post Customs Brokerage License as permit qualifier in local port.
  • Manage and deliver on clients commitments based on local national and global strategies.
  • Ensure staff is both productive and maintaining quality necessary to meet company and client expectations.
  • Monitor implementation of new accounts to ensure all KPIs are met.
  • Seek cost efficiencies and process improvements within different functions of the products & departments and work with the support and alignment of the GOP team to implement as appropriate.
  • Ensure proper staffing for clearance coverage across all transport modes (Air Ocean Rail Truck).
  • Develop working relationships with clients corporate compliance branch managers Air & Ocean product owners local or regional government compliance personnel and staff to ensure the highest level of customer service and compliance.
  • Attend Client Business Reviews to present and gather feedback from clients.
  • Manage and maintain operational excellence for Customs Brokerage.
  • Partner with business units Air & Ocean product teams and sales teams to enhance customer value and expand business.
  • Market all current and future Trade Services Products to include but not limited to: Consulting Brokerage Programs Reconciliation Post Entry Services Drawback/Recon Security Programs Post Entry Services Learning Technology and Import Compliance Programs.
  • Expand the volume and profitability of service delivered within the customer portfolio.
  • Execute on monthly targets and controls as defined by country and regional leadership.
  • Ensure compliance with internal and external controls and KPIs set at the global and regional levels.
  • Attend local regional or national training classes or conferences as the product and region/branch management directs to enhance skills and retain industry knowledge.
  • Perform department audits and develop a consistent measurable audit program to ensure compliant processes and compliant behavior.
  • Ensure continued education requirements are met to meet license requirements.

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