Dispatch Operations Manager

5 days ago


Las Vegas, Nevada, United States Transdev Full time
About the Role

We are seeking a highly skilled Dispatch Supervisor to join our team at Transdev. As a key member of our extended local leadership team, you will provide 24/7 management presence to Transit Operations staff, ensuring the highest level of service quality and reliability.

Key Responsibilities
  • Monitor and evaluate daily Transit Operations activities and employee performance, including missed runs, on-time statistics, and accident data.
  • Provide guidance and support to all Transit Operations personnel to maximize the reliability and safety of our transit service.
  • Ensure performance indicators meet or exceed client and corporate expectations, minimizing liquidated damages and failures.
  • Implement and support business-critical operations technologies, serving as a subject matter expert on tools and making recommendations for best application.
  • Maintain positive employee and labor relations, promoting a culture of excellence and recognizing outstanding performance.
Requirements
  • A high school diploma or equivalent.
  • Excellent communication and negotiation skills, with the ability to influence without authority.
  • Working knowledge of ADA law and ADA service requirements.
  • Dependability, proficiency in time management, meeting deadlines, and multi-tasking.
  • Experience in a Transit Operations position, with a strong understanding of bus operations, road supervision, and terminal management.
About Transdev

Transdev is a leader in mobility, operating in 19 countries with a team of 110,000 employees worldwide. We empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.


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