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Transportation Operations Manager
2 months ago
At MV Transportation, we are seeking a skilled Dispatch Supervisor to oversee the daily operations of our Dispatch department. The ideal candidate will have a strong background in transportation management and excellent communication skills.
Key Responsibilities:
- Manage and coordinate the technical workforce to ensure efficient job completion.
- Resolve customer complaints in a timely and professional manner.
- Monitor and analyze service disruptions to identify areas for improvement.
- Oversee the improvement of customer satisfaction and dispatch satisfaction.
- Maintain a professional demeanor and appearance at all times.
Requirements:
- College degree in Business Management or Administration, or equivalent experience.
- At least three to five years of successful supervisory experience in a transportation-related field.
- Ability to lead a diverse team and make recommendations for promotions.
- Strong customer service skills and ability to work independently.
MV Transportation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.