Supply Chain Manager

7 days ago


Maitland, Florida, United States AmTrust Financial Full time
Job Title: Supplier Relationship Manager

At AmTrust Financial Services, we are seeking a highly skilled Supplier Relationship Manager to join our team. As a key member of our Claims Operations department, you will play a critical role in supporting the Director of Claims Supplier Management in the implementation, process improvement, and optimization of all line of business programs.

Key Responsibilities:
  • Serve as a business resource for operational data/analytic needs and establish key performance indicators to drive business goals.
  • Monitor, analyze, and trend supplier data to assist the Director of Supplier Management in developing and implementing key initiatives across all lines of business.
  • Optimize programs for adjuster efficiency, streamlined claimant experience, and positive claim outcomes.
  • Drive the efficiency and effectiveness of our contracted partners.
  • Manage day-to-day supplier management issues, interfacing with suppliers and internal staff.
  • Assist with resolving billing matters to ensure accounts receivables are up to date and submitted invoices are in line with rates outlined in the contract.
  • Identify opportunities to improve the business and resolve issues with current partner/process.
  • Partner with Third Party Risk Management and Business Stakeholders to complete risk assessments for contracted vendors.
  • Identify and capture benefit/savings opportunities through contracting efforts, contracted vendor utilization improvement, billing accuracy or process improvement.
  • Coordinate and execute cross-functional initiatives, applying a strategic thinking, continuous improvement, and thought leadership mindset in coordination with Claims operations.
Requirements:
  • Bachelor's degree in insurance, business administration, supply chain management, information technology, finance, or related field.
  • 8+ years of progressive experience in sourcing, contracting, vendor management, supply management, project management, or partnership management.
  • Workers' Compensation Claims/Operational experience.
  • Proficient in data mining and data visualizations.
  • Experience in insurance carrier setting or related industry.
  • Effective communication skills and comfortable presenting in front of Senior Leadership.
  • Proficiency in all Microsoft Office products, including Project, Word, Excel, PowerPoint, Visio, and SharePoint.
What We Offer:

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include medical and dental plans, life insurance, health care flexible spending, dependent care, 401k savings plans, and paid time off.

We strive to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.


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