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Regional Service Manager

2 months ago


Charlotte, North Carolina, United States Ginkgores Full time

Job Title: Regional Service Manager

Job Summary:

Ginkgo Residential LLC is seeking a highly skilled Regional Service Manager to oversee on-site projects and services, team members, and maintenance operations for a portfolio of properties in the Charlotte market.

Key Responsibilities:

  • Partner with Regional Property Manager to oversee property operations within a portfolio, including completing onsite monthly property evaluations, hiring, coaching, and training.
  • Provide support and guidance to on-site team members and corporate staff to resolve day-to-day and emergency support.
  • Oversee select capital projects at the discretion of the Director of Projects & Services or Construction Project Manager.
  • Work with vendors to ensure work is completed and routinely review their work to ensure standards are met.
  • Participate in construction draw true-up meetings, lender required repairs, and monthly rehab review meetings to ensure projects are being completed and standards are being met.
  • Participate in due diligence meetings, walks, etc. to ensure successful takeovers.
  • Participate in meetings relative to dispositions.

Requirements:

  • Minimum of a high school diploma, Bachelor's degree preferred.
  • Minimum Five (5) years of multi-site management experience.
  • Proficient in Microsoft Suite and other computer applications.
  • Experience with Realpage/Onesite and OPS is a plus.
  • Thorough knowledge of financial operating statements, budgets, budget preparation, and all other reporting systems.
  • Thorough knowledge of property management practices and Fair Housing laws.
  • Thorough knowledge of all on-site service and construction practices.
  • A valid, state-issued driver's license is required.

About Ginkgo Residential LLC:

Ginkgo Residential LLC is an integrated multifamily investment, management, and redevelopment company based in Charlotte, North Carolina. It manages over 7,000 apartment units in more than 40 communities with a geographic footprint that encompasses the entire southeast.

Equal Opportunity Employer:

Ginkgo Residential LLC is an Equal Opportunity Employer.