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Regional Credit Manager

1 month ago

Charlotte, North Carolina, United States Watsco Full time
Job Title: Regional Credit Manager

At Carrier Enterprise, we are seeking a highly skilled Regional Credit Manager to join our team. As a key member of our finance department, you will play a critical role in supporting our sales efforts by maximizing customer profitability while minimizing the risk of accounts receivable loss.

Key Responsibilities:
  • Ensure that credit portfolios meet regional and corporate A/R goals, focusing on maximizing the speed and ease of cash collections while minimizing delinquencies, days sales outstanding (DSO), bad debt losses, and collection costs.
  • Maintain a comprehensive understanding of all customer account activities from order placement through cash collection.
  • Identify process issues that lead to repeated payment delays or deductions and recommend and implement order to cash process improvements to enhance customer satisfaction and improve payment and profit performance.
  • Take a lead role in the escalation of collection issues that are approaching 90 days past due; review weekly past due reports to coach and provide guidance to Credit team.
  • Collaborate with customers and Branches, Sales team to diffuse difficult order hold issues.
  • Lead a team of Credit Managers and Credit Analysts, providing guidance, training, and performance management.
About Us:

Carrier Enterprise is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. We are proud to distribute industry-leading brands such as Carrier, Bryant, Payne, GREE, and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies, and accessories. With over 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we have a vast footprint and inventory that allows us to provide our customers with best-in-class service when they need it and where they need it.

Requirements:
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field is preferred.
  • A minimum of 5 years of experience in a credit management role is required.
  • Strong understanding of credit risk assessment, credit scoring models, and financial statement analysis.
  • Excellent leadership skills with a track record of effectively managing and developing a high-performing team.
  • Strategic thinker with the ability to make sound decisions in complex situations.
  • Exceptional communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels.
  • Proficiency in financial software (e.g., ERP systems, credit scoring tools) and advanced knowledge of Microsoft Excel for financial analysis and reporting.
  • Detail-oriented and analytical mindset.
  • Results-driven with a focus on continuous improvement.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Integrity and a commitment to ethical business practices.
  • Knowledge of the construction lien law for assigned region is required.