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Regional Operations Manager

1 month ago

Charlotte, North Carolina, United States Quincy Compressor Full time
Job Title: Regional Operations Manager

We are seeking a highly skilled Regional Operations Manager to join our Service Team at Quincy Compressor. This role will play a key part in planning and executing the strategic direction of our CTS business in the East region.

Key Responsibilities:
  • Manage the dynamic world of CTS operations, striving to understand customer needs and expectations.
  • Establish key action plans to drive operational excellence, keep variance under control, and increase utilization.
  • Collaborate with regional teams to create synergies and drive successful CTS performance.
  • Implement strategic plans to drive and exceed established goals.
  • Provide leadership and supervision of Service Managers in the region.
  • Manage and develop regional service teams into modern, professional, and cost-efficient business units with customer focus.
  • Oversee regional service teams, taking actions to improve operational performance and efficiency.
  • Work with Service Managers, Planners, and Sales to maintain a fluid cradle-to-grave process in service management.
  • Facilitate toolbox meeting processes involving stakeholders from all areas of the organization.
  • Prepare and implement training plans supported by the Technical Support team.
  • Implement effective installed base management processes to safeguard data quality.
  • Ensure proper ServicePlan management through standard tools and in alignment with the Central Team's strategy.
  • Monitor compliance with internal rules and ensure alignment of regional service operations with other regional and national service operations.
Requirements:
  • Strong leadership and management skills.
  • Ability to drive operational excellence and improve efficiency.
  • Excellent communication and collaboration skills.
  • Experience in service operations and management.
  • Knowledge of compressed air industry and Quincy Compressor's products and services.
What We Offer:
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • Health insurance, paid leave, and retirement benefits.
  • A diverse and inclusive workplace culture.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are looking for a challenging and rewarding role, please submit your application.