Residential Onboarding Applications Coordinator

6 days ago


Tampa, Florida, United States Second Avenue Full time

Second Avenue is a premier platform for institutions to deploy capital into single-family residential assets.

We are seeking an efficient and detail-oriented Lease Application Processing Specialist to join our Onboarding Team in Tampa, FL. The ideal candidate will have strong analytical skills, excellent verbal and written communication skills, and the ability to manage multiple tasks.

The successful applicant will process and review lease applications efficiently and accurately, ensuring compliance with fair housing guidelines and contributing to the smooth operation of our leasing process. A keen eye for detecting fraudulent activity is essential.

This role offers an opportunity to play a vital part in maintaining high standards of accuracy and efficiency in application reviews. You will join a dynamic team of three, contributing significantly to our property management operations.

Responsibilities include:

  • Processing and thoroughly reviewing applications, examining identification documents and income verification materials.
  • Verifying the authenticity of documentation using digital forensics techniques.
  • Communicating directly with applicants and Market Managers to collect additional required documentation as needed.

You will also verify applicant employment, ensure income meets or exceeds monthly requirements, set and double-check hold fee amounts, and manage proprietary systems. Regular attendance at weekly Applications team meetings is required.

To excel in this role, you should possess:

  • A minimum of a high school diploma or equivalent, with associate or bachelor's degree preferred.
  • Strong analytical and organizational skills, with attention to detail and ability to detect fraudulent activity.
  • Excellent customer service and interpersonal skills, with proficiency in MS Word, Excel, Adobe, and Outlook.
  • Ability to learn new technologies and adapt to changing processes and technologies.

This is an excellent opportunity for a detail-oriented individual with strong analytical skills to contribute to our property management operations. We offer a positive culture and professional work environment.

**Estimated salary:** $45,000-$60,000 per annum, depending on experience. Benefits include medical, vision, and dental insurance, employer-paid short-term and long-term disability insurance, 401(k), paid holidays and vacation time.



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