Current jobs related to Workday Technical Account Manager - Atlanta, Georgia - Workday, Inc.

  • Account Executive

    3 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleAs an Account Executive on our Enterprise Sales team, you will play a key role in driving incremental add-on business into strategic named accounts. You will be responsible for developing and maintaining relationships with existing customers, with a focus on upselling via deal management.You will perform account planning for assigned accounts,...

  • Workday Integrations Technical Lead

    2 weeks ago

    Atlanta, Georgia, United States TEPHRA Full time

    Job Title: Workday Integrations Technical LeadLocation:Atlanta, GA.Number of positions:OneResponsibilities:We are seeking a Workday Integrations Technical Lead with experience in successful end-to-end medium to large implementations of Workday integrations. This individual will lead a team of Integration developers to mentor and deliver. As and when...

  • Workday Financial Expert

    1 week ago

    Atlanta, Georgia, United States Workday, Inc. Full time

    About Workday, Inc.We are a leading provider of enterprise cloud applications for finance, human resources, and planning. Our mission is to help organizations of all sizes and industries run their businesses with greater ease, speed, and agility.Job Title: Workday Financial Expert - Deliver Exceptional Customer SuccessJob SummaryWe are seeking a highly...

  • Account Executive, Customer Base FSI

    1 month ago

    Atlanta, Georgia, United States Workday Full time

    About The TeamOur Enterprise Sales team at Workday is dedicated to helping the company grow by balancing integrity and innovation. We strive to create an environment where our team members can bring their best selves and continuously develop themselves and their colleagues.About The RoleAs an Account Executive, you will play a key role in our Field Sales...

  • Account Executive, Emerging Markets

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleWe are seeking a highly motivated and experienced Account Executive to join our Enterprise Sales team at Workday. As a key player in our Field Sales organization, you will be responsible for driving new customer growth and revenue through strategic account planning, targeting, and closing key opportunities in assigned territories.Key...

  • Senior Product Marketing Manager

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleWe are seeking a highly skilled Product Marketing professional to join our Office of the CFO Product Marketing team. As a key member of our team, you will be responsible for defining the value proposition of our Fund, Budgetary and Grant Accounting solutions and developing a compelling vision for how Workday empowers customers across industries...

  • Strategic Customer Engagement Manager

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleWe are seeking a highly skilled Managing Partner - Industries Capability Center to join our team at Workday. As a key member of our Strategic Customer Engagement practice, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.Key...

  • Account Executive Emerging Markets

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleWe are seeking a highly motivated and experienced Account Executive to join our Enterprise Sales team at Workday. As a key player in our Field Sales organization, you will be responsible for driving new customer growth and revenue through strategic account planning, targeting, and closing key opportunities in assigned territories.As a member of...

  • Managing Partner

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleWe are seeking a highly skilled Managing Partner - Industries Capability Center to join our team at Workday. As a key member of our Strategic Customer Engagement practice, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.You...

  • Account Executive

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleWe are seeking a highly motivated and experienced Account Executive to join our Enterprise Sales team at Workday. As a key player in our Field Sales organization, you will be responsible for driving net new revenue growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute account plans to prioritize, target,...

  • Software Development Engineering Manager

    3 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About WorkdayWorkday is a leading provider of cloud-based financial management and human capital management solutions. Our mission is to help organizations like yours succeed in a rapidly changing world.About the RoleWe are seeking an experienced Software Development Engineering Manager to lead our product development teams. As a key member of our...

  • Workday Reports Developer

    3 weeks ago

    Atlanta, Georgia, United States HighCloud Solutions Full time

    Job Title: SAO Workday Reports DeveloperHighCloud Solutions is seeking a highly skilled SAO Workday Reports Developer to join our team. As a SAO Workday Reports Developer, you will be responsible for creating and maintaining reports and dashboards within the Workday cloud-based software platform in Human Capital Management and Financial Management areas.Key...

  • Workday Administrator

    2 weeks ago

    Atlanta, Georgia, United States PamTen Full time

    Workday Administrator Job DescriptionPamTen is seeking a highly skilled Workday Administrator to join our team. As a Workday Administrator, you will be responsible for maintaining, supporting, and customizing Workday, including Workday Core Financials, Workday Adaptive Planning, and HCM.Key Responsibilities:Configuration and Maintenance: Perform as the...

  • Workday Reports Developer

    3 weeks ago

    Atlanta, Georgia, United States Integrated Resources Full time

    Job Title: Workday Reports DeveloperLocation: Atlanta, GA (Hybrid)Duration: 12+ months ContractInterview: Either Web Cam or In PersonThe Workday Reports Developer creates and maintains reports and dashboards within the Workday cloud-based software platform in Human Capital Management and Financial Management areas for the Client.The Workday Reports Developer...

  • Customer Success Manager

    4 weeks ago

    Atlanta, Georgia, United States Workday Full time

    Customer Success ManagerThe Customer Success Manager plays a pivotal role in the success and execution of the Business Planning Unit at Workday. As a key member of the team, you will ensure the maximum value is derived from our products and services by quantifying the value and driving business outcomes.Key Responsibilities:Quantify the value of our products...

  • Workday Reports Developer

    3 weeks ago

    Atlanta, Georgia, United States V-Soft Consulting Group Full time

    Job SummaryV-Soft Consulting Group is seeking a highly skilled Workday Reports Developer to join our team. As a Workday Reports Developer, you will be responsible for designing, developing, and implementing custom reports and dashboards in Workday using its reporting tools.Key ResponsibilitiesDesign and develop custom reports and dashboards in Workday using...

  • Strategic Customer Engagement Leader

    2 weeks ago

    Atlanta, Georgia, United States Workday Full time

    About the RoleAs a Managing Partner - Industries Capability Center, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries. You will be orchestrating the development and maintenance of executive relationships, taking accountability for the...

  • Workday Reports Developer

    3 weeks ago

    Atlanta, Georgia, United States HighCloud Solutions Full time

    Job SummaryThe Workday Reports Developer is responsible for creating and maintaining reports and dashboards within the Workday cloud-based software platform in Human Capital Management and Financial Management areas for the State Accounting Office.Key ResponsibilitiesCollaborate with managers to develop an inventory of functional and technical reports to be...

  • Workday Reports Developer

    3 weeks ago

    Atlanta, Georgia, United States Vimerse InfoTech Inc Full time

    Job Summary: We are seeking a highly skilled Workday Reports Developer to join our team at Vimerse InfoTech Inc. The successful candidate will be responsible for creating and maintaining reports and dashboards within the Workday cloud-based software platform in Human Capital Management and Financial Management areas.Key Responsibilities: Collaborate with...

  • Workday Reports Developer

    3 weeks ago

    Atlanta, Georgia, United States Expedite Technology Solutions Full time

    Job Overview:The Reports and Dashboards Specialist at Expedite Technology Solutions creates and maintains reports and dashboards within the Workday cloud-based software platform in Human Capital Management and Financial Management areas. This role requires researching, designing, delivering, and maintaining reporting solutions in response to emerging Workday...

Workday Technical Account Manager

2 months ago

Atlanta, Georgia, United States Workday, Inc. Full time
About the Role

Workday is seeking an experienced Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our strategic customers, ensuring their success with our products and services.

Key Responsibilities
  • Develop and maintain close relationships with strategic customers
  • Manage multiple accounts simultaneously
  • Act as a liaison between Operations, Professional Services, Development, Product Management, and Customers
  • Demonstrate proficiency in Workday products (HCM, Payroll, Financials) and become an expert in Workday's Architecture
  • Review upcoming customer events and planned production activities to identify potential problems, then plan and implement solutions
  • Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays, and mitigate issues
  • Own and drive escalated issues blocking production success
  • Effectively use sound business judgment, risk avoidance, and SME resources to coordinate team efforts to solve problems
  • Carry out regular review of customer cases to identify trends
  • Handle challenging situations in a fast-paced environment
  • Champion and advocate for customers and chair roundtables to ensure close communication and relationship building with key stakeholders
  • Serve on and actively participate in customer steering committee meetings
  • Drive customer self-sufficiency by ensuring customers understand how to engage with the Workday Support organization and tools
  • Pilot new programs and drive continuous improvement initiatives for production customers
  • Travel occasionally up to 25% of the time
  • Participate in our 24x7 program
About You
  • 4+ years of experience in product support, customer success, account management, or consulting for large, complex ERP, HCM, Financial, CRM, or cloud computing systems (SaaS preferred)
  • 4+ years of experience successfully implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos, or similar projects at a senior or executive level
  • 7+ years of experience in product support, customer success, account management, or consulting for a large, complex ERP, HCM, Financial, CRM, or cloud computing system (SaaS preferred)
  • 5+ years of experience successfully implementing or managing Workday, Oracle, SAP, PeopleSoft, Ultimate Software, Kronos, or similar projects at a senior or executive level
Other Qualifications
  • BS or MS in a Technical Degree (ie. Computer Science, MIS) or equivalent technical work experience and acumen
  • Experience with at least one of the following business areas: Human Resources, Payroll, Time Tracking, Recruiting, Financials
  • Established history of successfully managing issues through resolution and escalation management at both the business owners and executive levels
  • Demonstrated leadership skills and experience engaging with C-level executives
  • An outstanding customer service record
  • A great teammate with the ability to engage across corporate functions (Managing Partners, Customer Support, Professional Services, Development, and Product Management)
  • Excellent verbal, presentation, and written communication skills, including the ability to chair meetings or host webinars
  • Ability to read, anticipate, and assess high-stress situations quickly
  • Strong planning and organizational skills (project management experience is a must)
  • Able to travel occasionally (up to 25% of the time) and participate in our 24x7 program