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Technical Account Manager II

2 months ago

Atlanta, Georgia, United States New Relic Full time
Job Title: Technical Account Manager II

We are seeking a highly skilled Technical Account Manager II to join our team at New Relic. As a Technical Account Manager II, you will be responsible for building and maintaining strong technical relationships with our largest enterprise customers, driving customer adoption and value realization with our platform.

Key Responsibilities:
  • Work closely with customers to understand their technical needs and develop strategies to drive adoption and value realization.
  • Collaborate with cross-functional teams, including sales, marketing, and product, to ensure alignment and effective communication with customers.
  • Develop and execute customer success plans to ensure customers achieve their desired outcomes.
  • Provide technical guidance and support to customers, including training and enablement.
  • Identify and develop new business opportunities with existing customers.
Requirements:
  • Strong technical background in cloud and observability platforms, including Kubernetes, Cloud, and Observability.
  • Excellent communication and relationship-building skills.
  • Proven ability to drive customer adoption and value realization.
  • Experience working with SaaS products focused on Observability.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for technology and customer success, we encourage you to apply for this exciting opportunity.