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Hannaford To Go Department Manager Trainee

2 months ago

North Conway, New Hampshire, United States Hannaford Supermarkets Full time
About the Role:

Hannaford Supermarkets is seeking a highly motivated and organized individual to fill the role of Hannaford To Go Department Manager Trainee. As a key member of our team, you will be responsible for leading the Hannaford To Go Department operations, ensuring an efficient and customer-centric environment.

Key Responsibilities:
  • Lead the Hannaford To Go Department operations in accordance with established department standard practices.
  • Provide exceptional customer service and sales building by role modeling and providing high standards.
  • Maintain accurate records and assist in ensuring all yearly certifications are up to date.
  • Utilize company tools such as financial reports, scheduling, productivity, ordering, and business information systems.
  • Assist in creating and maintaining effective work schedules to meet customer service standards and associates' personal needs.
  • Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
  • Provide real-time teaching on Shopping or Expediting process issues.
  • Provide feedback to Assistant Store Manager on associate performance or behavior issues.
  • Lead training and developing associates to meet department needs.
  • Maintain solid communication in the department and with store management.
  • Observe and follow all company policies, established standard practices, and legal requirements.
Duties and Responsibilities:
  • Observe and follow all company policies and established procedures.
  • Maintain a neat, well-groomed personal appearance.
  • Ensure that return-to-stock items are handled in a prompt and orderly manner.
  • Support and comply with all company safety standards.
  • Communicate any needed equipment repairs or maintenance work needed.
  • Keep work area free from debris and safety hazards.
  • Be knowledgeable in and able to recognize and differentiate between various types of produce merchandise carried in the store.
  • Record on designated forms any price discrepancies and/or any 'not on file' items that are encountered on electronic point-of-sale terminal and shopping devices.
  • Secure registers, Mobile Point of Sale Equipment, Shopping Devices when leaving it unattended; protect company assets at all times.
Qualifications:
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements for the Hannaford To Go Service.
  • A high school graduate or equivalent preferred.
Physical Requirements:
  • Perform repetitive hand and arm motions while standing/walking during the majority of the shift.
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, shellfish, house plants/flowers, and household cleaners.
  • Have sufficient visual acuity to read the shopping device display screen as well as check identification cards, checks, invoices, and other written documents.