Evening Operations Manager Trainee

3 days ago

North Conway, New Hampshire, United States Hannaford Supermarkets Full time
Job Summary

As an Evening Operations Manager Trainee at Hannaford Supermarkets, you will be responsible for managing retail operations for the assigned department, making decisions that impact store associates, merchandise quality, and customer service. You will build associate and customer relations, promote a strong culture, and ensure store conditions are maintained at the highest level. This role requires excellent interpersonal, customer service, and communication skills, as well as the ability to lead and manage associates throughout multiple departments.

Key Responsibilities

  • Foster a positive and inclusive environment to retain associates and customers.
  • Ensure all quality standards are met.
  • Manage department operations in accordance with established department standard practices.
  • Ensure the maintenance of the department's appearance and presentation.
  • Hire, train, and develop associates to meet department needs.
  • Attain departmental financial objectives.
  • Supervise performance of all duties and responsibilities of assigned department associates.
  • Role model outstanding friendly customer service.
  • Use good judgment in delegation, assignment, and follow-up required for efficient performance of the department.
  • Ensure maintenance of accurate records of production, shrink, sales, and inventory.
  • Meet physical requirements of the position, with or without reasonable accommodations.
  • Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Treat all co-workers with fairness, dignity, and respect.
  • Ensure department associates are properly trained by certified trainers.
  • Ensure all company policies and procedures are followed as outlined.
  • Develop product knowledge in all areas of the assigned department.
  • Use RF unit as needed.
  • Retrieve and organize assigned departments' product loads.
  • Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
  • Conduct performance appraisals on all department associates according to company standards.
  • Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
  • Understand and use company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
  • Maintain solid communication in the department and throughout the organization.
  • Observe and ensure compliance with company sanitation, safety, and food safety standards.
  • Understand the causes and means for resolving and limiting shrink.
  • Have total understanding of the department's standard practice manual and Program Manuals for each assigned department's program.
  • Perform all other duties as assigned.
  • Strong understanding of store operations and total store merchandising techniques.
  • Excellent interpersonal, customer service, and communication skills.
  • Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.
  • Desire and ability to lead and manage associates throughout multiple departments.
  • Department Manager or equivalent experience required.
  • College degree or equivalent preferred.
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a 'Certified Food Safety Manager' or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements

  • Ability to use computers and other communication systems required to perform job functions.
  • Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
  • Meet established volume and fixed activity standards.
Preferred Requirements

  • Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness, and control of other expenses.
  • Ensure all company policies and procedures are followed as outlined.
  • Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
  • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
  • Manage performance of duties and responsibilities of all assigned department associates.
  • Make hiring, training, and performance management recommendations for assigned department associates.
  • Support the development needs of assigned department associates.
  • Use good judgment in delegation, assignment, and follow-up required for efficient performance of the store.
  • Observe and ensure compliance with company security, safety, and food safety standards.
  • Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
  • Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
  • Understand the use of company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Have a solid understanding of standard practices for all departments.
  • Maintain solid communications with the management team, all associates in the store, and throughout the organization.
  • Treat all store information as strictly confidential.
  • Perform all other duties and projects as assigned.
  • Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Salary Range

$27.25 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

  • Evening Operations Manager Trainee

    4 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking an Evening Operations Manager Trainee to join our team at Hannaford Supermarkets. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.Key ResponsibilitiesFoster a positive and...

  • Evening Operations Manager Trainee

    4 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly motivated and organized Evening Operations Manager Trainee to join our team at Hannaford Supermarkets. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.Key...

  • Evening Operations Manager Trainee

    4 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly motivated and organized Evening Operations Manager Trainee to join our team at Hannaford Supermarkets. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.Key...

  • Customer Service Manager Trainee Position

    3 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly motivated and detail-oriented Customer Service Manager Trainee to join our team. As a Customer Service Manager Trainee, you will be responsible for providing exceptional customer service, managing department operations, and maintaining a clean and organized store environment.ResponsibilitiesProvide...

  • Assistant Customer Service Manager Trainee

    3 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job Title: Assistant Customer Service Manager TraineeHannaford Supermarkets is seeking a highly motivated and detail-oriented Assistant Customer Service Manager Trainee to join our team. As a key member of our management team, you will be responsible for leading and directing others, developing product knowledge, and ensuring exceptional customer service.Key...

  • Sales and Operations Management Trainee

    1 month ago

    North Bergen, New Jersey, United States Penske Full time

    Job SummaryPenske is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a Sales and Operations Management Trainee, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of world-class vehicles, and generating new business leads.Key...

  • Operations Manager

    1 week ago

    North Conway, New Hampshire, United States Petco Full time

    Job Title: Operations LeaderAt Petco, we're committed to improving the lives of pets, pet parents, and our partners. As an Operations Leader, you'll play a critical role in ensuring the efficient and effective operations of our Pet Care Centers.Key Responsibilities:Lead the team to provide exceptional guest experiences, ensuring quick and courteous service...

  • Operations Trainee Manager

    3 weeks ago

    Conway, New Hampshire, United States Hannaford Supermarkets Full time

    {"h1": "Hannaford Supermarkets: A Leader in Sustainable Practices", "p": "At Hannaford Supermarkets, we're committed to sourcing fresh produce from local farmers and producers, supporting the preservation of farmland and local traditions. Our dedication to sustainability has earned us recognition as the first major supermarket in the US to document...

  • Housekeeping Operations Manager

    4 weeks ago

    North Conway, New Hampshire, United States MaineHealth Full time

    Job SummaryThe Lead Environmental Services role is responsible for prioritizing the housekeeping needs of the facility during the evening shift. This involves reassigning staff duties when necessary to ensure priority needs are met.Key ResponsibilitiesReassign staff duties to meet priority needsEnsure housekeeping needs are met during the evening...

  • Housekeeping Operations Manager

    4 weeks ago

    North Conway, New Hampshire, United States MaineHealth Full time

    Job SummaryThe Lead Environmental Services role is responsible for prioritizing the housekeeping needs of the facility during the evening shift. This involves reassigning staff duties when necessary to ensure priority needs are met.Key ResponsibilitiesReassign staff duties to meet priority needsEnsure housekeeping needs are met during the evening...

  • Housekeeping Operations Manager

    3 weeks ago

    North Conway, New Hampshire, United States MaineHealth Full time

    Job SummaryThe Lead Environmental Services role is responsible for prioritizing the housekeeping needs of the facility during the evening shift. This involves reassigning staff duties when necessary to ensure priority needs are met.Key ResponsibilitiesReassign staff duties to meet priority needsPrioritize housekeeping tasks to ensure efficient use of...

  • Restaurant Operations Manager

    4 weeks ago

    North Conway, New Hampshire, United States Domino's Franchise Full time

    Job Title: General ManagerWe are seeking a highly motivated and experienced General Manager to join our team at Domino's Franchise. As a General Manager, you will be responsible for the overall success of our store, including managing inventory, labor, and customer satisfaction.Key Responsibilities:Manage daily store operations, including inventory, labor,...

  • Operations Manager

    3 weeks ago

    North Conway, New Hampshire, United States Petco Full time

    Job Title: Operations LeaderAt Petco, we're passionate about improving the lives of pets, pet parents, and our partners. As an Operations Leader, you'll play a critical role in ensuring the efficient and effective operations of our Pet Care Centers, providing an exceptional guest experience, and driving business results.Key Responsibilities:Lead by example,...

  • Operations Manager

    3 weeks ago

    Conway, New Hampshire, United States CVS Health Full time

    Operations Supervisor Job DescriptionCVS Health is seeking a skilled Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.Key Responsibilities:Manage store...

  • Operations Manager

    3 days ago

    Conway, New Hampshire, United States Camping World Holdings, Inc. Full time

    Job Title: Operations ManagerCamping World Holdings, Inc. is seeking an experienced Operations Manager to join our team. As a key member of our Service Department, you will play a critical role in ensuring the success of our installation sales and service operations.Key Responsibilities:Maximize installation sales and fees through quality and timely product...

  • Snow Operations Manager

    1 month ago

    Conway, New Hampshire, United States CM Resort, LLC Full time

    About the RoleCranmore Resort, LLC is seeking a highly skilled and experienced Snow Operations Manager to oversee the Grooming department. As a key member of our team, you will be responsible for ensuring the highest level of guest satisfaction by maintaining the quality and safety of our slopes.Key ResponsibilitiesLeadership and Management: Supervise a team...

  • Sales Manager

    3 weeks ago

    North Conway, New Hampshire, United States Carter's Full time

    About Carter'sCarter's is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands.Job SummaryWe are seeking a highly motivated and experienced Sales Manager to join our team at Carter's. As a Sales Manager, you will be responsible for leading a team of...

  • Retail Operations Coordinator

    6 hours ago

    North Conway, New Hampshire, United States HomeGoods Full time

    Job Summary: We are seeking a highly organized and detail-oriented Retail Operations Coordinator to join our team at HomeGoods. In this role, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and maintaining a clean and organized store.Key Responsibilities:Creates a...

  • Sales Associate Cashier

    4 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly skilled and customer-focused Sales Associate Cashier to join our team. As a Sales Associate Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...

  • Sales Associate Cashier

    4 weeks ago

    North Conway, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly skilled and customer-focused Sales Associate Cashier to join our team. As a Sales Associate Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...