Administrative Support Specialist
2 weeks ago
Nelsen Corporation is a leading OEM and distributor of residential and commercial water treatment systems and components, and drinking water products. With over 70 years of experience, we have established ourselves as a trusted partner in the industry.
Job SummaryWe are seeking an administrative support specialist to join our team. The successful candidate will provide exceptional customer service to both internal and external customers, while contributing to the achievement of revenue and profitability goals.
Key Responsibilities- Provide administrative support to ensure seamless customer service
- Communicate effectively with customers via email, telephone, and at the pickup window
- Resolve customer problems and issues in a timely and professional manner
- Process payments, credits, and returns
- Print and mail invoices to customer accounts
- Calculate shipping costs and provide quotes
- Process truck and UPS/FedEx orders to ship
- Enter and maintain product weights into inventory system
- High School Diploma or equivalent required
- 3+ years of experience in Customer Service/Sales/Office Administration required
- Strong communication and organizational skills
- Excellent Microsoft Office skills (Excel, Outlook, Word)
- Ability to interact effectively with all levels of the organization
We offer a competitive pay rate, comprehensive health benefits, generous paid time off, paid holidays, company-paid life and short-term and long-term disability, and voluntary group benefits options.
Work Schedule: Monday-Friday, 8:00AM - 5:00PM. No weekends.
Pay: From $19.00 per hour; pay commensurate with experience and skills.
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Administrative Support Specialist
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