Financial Advisor for Patient Care

2 weeks ago


Baton Rouge, Louisiana, United States Woman's Hospital Full time

The Financial Counselor is responsible for managing the financial processes related to self-pay patients and those with insurance who face challenges in covering their out-of-pocket expenses. This role involves guiding patients to assess their eligibility for various assistance programs offered by state welfare agencies and the financial aid initiatives at Woman's Hospital. The Financial Counselor collaborates closely with the Office of Eligibility to address any concerns that could negatively impact the hospital's cash flow.

Key Responsibilities:

  • Conducts timely consultations with patients at Woman's Health Center to determine eligibility for the Charity Care Program or Medicaid.
  • Collects necessary documentation and completes applications within the specified deadlines once a patient is identified for potential assistance programs.
  • Exhibits comprehensive knowledge of the application processes for Charity Care and Medicaid, effectively communicating relevant information to patients.
  • Engages with potential Charity Care patients directly in their rooms to facilitate the completion of applications as required.
  • Utilizes the Epic system daily to ensure that all accounts are processed efficiently and accurately coded.
  • Applies extensive knowledge of Charity Care approval and denial software for all screenings related to Charity Care.
  • Performs additional duties as assigned by Woman's Hospital.
Qualifications:

  • High school diploma or equivalent.
  • Certification as a Medicaid Application Specialist with the State of Louisiana or willingness to obtain certification during the next available training session.
  • A minimum of five years of experience in a hospital or healthcare business office setting, including roles in insurance, pre-certification, collections, or the Medicaid program in Louisiana.
Work Schedule:

Full-Time, Monday to Friday

Compensation:

Hourly/Non-Exempt, $20.00 per hour

About Woman's Hospital:

Woman's Hospital is recognized as one of the largest specialty hospitals dedicated to women and infants in the United States. We are committed to delivering exceptional patient care and creating outstanding patient experiences. Our organization consistently surpasses state and national benchmarks for patient satisfaction, reflecting our dedication to excellence. Our employees enjoy a supportive organizational culture, mission-driven work, and a commitment to diversity and inclusion.

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