Front Desk Representative

3 weeks ago


Plymouth, Michigan, United States Trinity Health Full time
About the Role

We are seeking a highly skilled and compassionate Front Desk Representative to join our dynamic multi-disciplinary team in a state-of-the-art setting. As a key member of our outpatient therapy team, you will play a vital role in providing exceptional patient-centered care and supporting our team's mission to improve the patient experience.

Responsibilities
  • Provide administrative support to our therapy team, including scheduling appointments, managing patient records, and responding to inquiries.
  • Collaborate with our interdisciplinary team to ensure seamless communication and coordination of patient care.
  • Utilize case management skills to support patients in achieving their treatment goals.
  • Participate in quality improvement initiatives to enhance patient satisfaction and outcomes.
Requirements
  • High School Diploma or equivalent required.
  • Five years of experience in an outpatient or hospital setting preferred.
  • Experience working with an interdisciplinary team, with an emphasis on rehabilitation services.
  • Case management skills and/or certification in case management preferred.
What We Offer
  • No mandatory overtime.
  • Benefits first day of employment, including medical, dental, vision, PTO, life, STD/LTD.
  • Daily Pay.
  • Retirement savings account with employer match.
  • Generous paid time off programs.
  • Employee referral incentive program.
  • Tuition/professional development reimbursement.
  • Nursing Scholarship opportunities.
About Trinity Health

At Trinity Health, our values give us strength. We honor our mission to care for every man, woman, and child who needs us by investing in technology, people, and capabilities that allow us to set the standard for quality care.

Our system includes:

  • 254-bed acute-care hospital at the Mishawaka Medical Center.
  • 58-bed acute-care hospital at the Plymouth Medical Center.
  • More than 85 providers in the Saint Joseph Physician Network.

We are committed to diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves.



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