Customer Service Representative

4 days ago


Fargo, North Dakota, United States Thrifty White Pharmacy Full time

Job Summary:

As a Customer Service Representative at Thrifty White Pharmacy, you will play a vital role in ensuring the satisfaction of our customers. Your primary responsibilities will include:

  • Assisting customers with their medication needs by providing accurate and efficient service, answering questions, and addressing concerns.
  • Processing prescriptions in a timely and accurate manner, maintaining a high level of attention to detail, and adhering to pharmacy regulations.
  • Maintaining inventory and stock of medications, ensuring that our shelves are fully stocked and that our customers have access to the products they need.
  • Providing exceptional customer service by being approachable, friendly, and responsive to customer needs, and by consistently exceeding customer expectations.
  • Collaborating with healthcare professionals to ensure proper medication management, and to provide accurate and timely information to customers.
  • Adhering to pharmacy regulations and maintaining a clean and organized work environment, ensuring that our pharmacy meets the highest standards of quality and safety.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a retail or customer service environment preferred.
  • Ability to work in a fast-paced environment and to multitask with ease.
  • Excellent communication and interpersonal skills required.
  • Ability to lift up to 25 pounds and to stand for long periods of time.


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