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Customer Service Representative

2 months ago

Fargo, North Dakota, United States vnlemployment Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at vnlemployment. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Answer customer questions and provide product information
  • Upsell and cross-sell products and services to customers
  • Document customer interactions and transactions
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of software applications

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About vnlemployment:

vnlemployment is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.