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Customer Service Representative

2 months ago

Fargo, North Dakota, United States Ryan Kill - State Farm Agent Full time
Job Overview

As a Customer Service Representative with Ryan Kill - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and guidance to meet their insurance needs.
  • Needs-Based Sales: Utilize a customer-centric approach to identify and address customer needs, presenting tailored insurance solutions to meet their goals.
  • Lead Generation and Conversion: Develop and execute strategies to generate new leads, schedule appointments, and convert prospects into customers.
Benefits and Opportunities
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities, with uncapped earning potential.
  • Professional Development: Receive training and support to enhance your skills and advance your career within the agency.
  • Flexible Work Arrangements: Enjoy a dynamic work environment with flexible hours and a focus on work-life balance.
Requirements
  • Marketing and Sales Aptitude: Possess a strong interest in marketing and sales, with a focus on customer needs and preferences.
  • Excellent Communication Skills: Demonstrate exceptional written, verbal, and listening skills, with the ability to effectively communicate with customers and colleagues.
  • Team Player: Showcase a proactive and collaborative approach, with a willingness to work closely with the agency team to achieve shared goals.