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Patient Care Coordinator

2 months ago

Merrillville, Indiana, United States Strive Health Full time
Overview
Strive Health is dedicated to revolutionizing the kidney care landscape. Our mission is to enhance the lives of individuals affected by kidney disease through early detection, proactive engagement, and thorough coordinated care.

Our Approach
At Strive, we employ a dedicated care team that collaborates with local healthcare providers, guiding patients through their entire care journey—from chronic kidney disease to end-stage renal disease. By utilizing advanced data analytics, we identify patients at risk and implement effective interventions that significantly lower the incidence of emergency dialysis, reduce hospital admissions, and improve overall patient outcomes and experiences.

Why Choose Strive Health?
We are proud to have received multiple accolades, including recognition as one of Forbes America's Best Startup Employers and Built In Colorado's Best Places to Work. Our CEO has also been honored as one of Denver Business Journal's Most Admired CEOs.

We believe in fostering innovation through authentic diversity, ensuring our team reflects the communities we serve. Our Employee Resource Groups include:
  • LGBTQ
  • Underrepresented Minorities
  • Women and Allies
  • Parents and Caregivers
We are committed to the well-being of our employees, offering generous benefits such as:
  • Flexible time off
  • Comprehensive mental health resources
  • Volunteer time off
  • Professional development opportunities
  • Financial wellness programs

Role Responsibilities
The Care Coordinator will work closely with the care team to deliver ongoing support and communication to patients with chronic kidney disease (CKD) and End-Stage Renal Disease (ESRD). This position serves as a central point of contact, ensuring seamless coordination of resources throughout the care continuum.

Key Duties Include:
  • Conducting outbound calls to assess patients' clinical needs and connecting them with suitable resources.
  • Coordinating appointments with healthcare providers and following up on patient care.
  • Responding to inbound inquiries from patients and providers.
  • Ensuring patients are informed about their appointments and care plans.
  • Collaborating with clinical teams to maintain a smooth continuum of care.
  • Providing educational materials and communicating with primary care physicians and specialists regarding patient enrollments.

Qualifications
  • Minimum of 2 years of relevant education or experience.
  • Current BLS or CPR Certification.
  • Reliable transportation for patient visits.
  • Proficient in Microsoft Office Suite.

About You
You possess excellent communication skills and are adept at handling confidential information with discretion. Your ability to engage thoughtfully with patients and healthcare professionals is essential to this role.

Compensation and Benefits
Strive Health offers competitive salaries and a comprehensive benefits package, including health, dental, and vision insurance, a 401k plan with employer matching, and generous paid time off policies. Performance bonuses may also be available based on individual and company performance.

Strive Health is an equal opportunity employer, committed to creating a diverse and inclusive workplace.