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Design Studio Specialist
2 months ago
About the Role
We're seeking a talented Design Studio Specialist to join our team at Williams-Sonoma. As a key member of our design team, you will inspire customers to express themselves in their home by providing exceptional design expertise and guidance.
Responsibilities
- Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
- Perform productive in-home consultations, including accurately measuring and assessing the client's living space.
- Create and present design plans based on client needs, style, preferences, and living space.
- Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
- Utilize exemplary World-class service standards to assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders within a variety of sales channels.
- Experience in working with the elements of design preferred.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1-2 years of customer service and retail sales experience, with specialty retail preferred but not required.
Physical Requirements
- Must be able to be mobile on the sales floor for extended periods of time.
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Availability
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week. For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required.
About Us
Williams-Sonoma, Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Rejuvenation, Mark & Graham, West Elm, and Outward. We offer beautifully-designed, stylish, and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor spaces.
