Design Studio Specialist

2 weeks ago


San Mateo, California, United States Williams-Sonoma Full time
About the Role

We're seeking a talented Design Studio Specialist to join our team at Hillsdale West Elm. As a key member of our design studio, you'll play a crucial role in enhancing the quality of our customers' lives at home.

Key Responsibilities
  • Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces.
  • Perform productive in-home consultations, including accurately measuring and assessing clients' living spaces.
  • Create and present design plans based on clients' needs, style, preferences, and living space.
  • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
  • Provide exceptional customer service, including gift wrap, gift registry, locating merchandise, and special orders.
Requirements
  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders within various sales channels.
  • Experience in working with design elements preferred.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1-2 years of customer service and retail sales experience, with specialty retail experience preferred.
Physical Requirements
  • Ability to be mobile on the sales floor for extended periods.
  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Benefits

This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including education, work experience, certifications, and geographic location. The anticipated pay range for this role is $17.35 - $24.00 per hour.

As a member of our team, you'll enjoy a generous discount on all Williams-Sonoma, Inc. brands, a 401(k) plan, and other investment opportunities, a wellness program, paid vacations and holidays, health benefits, dental and vision insurance, and same-sex domestic partner benefits.

About Us

Williams-Sonoma, Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Rejuvenation, Mark & Graham, West Elm, and Outward. We're committed to enhancing the lives of our customers and the communities where we operate.



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