Customer Engagement Specialist
2 weeks ago
Join a dynamic team at New Holland Brewing, where we blend tradition with innovation in the brewing and distilling industry. Our retail environment is designed to be engaging and enjoyable for both our team and our guests.
Position Summary:
The Retail Associate plays a crucial role in providing a welcoming atmosphere for guests. This position involves assisting customers with their purchases and enhancing their experience through knowledgeable interactions about our products.
Key Responsibilities:
1. Greet and welcome guests with warmth and enthusiasm upon their arrival and departure.
2. Assist customers in selecting merchandise, including our unique beers and spirits.
3. Provide information about our products, helping guests make informed decisions.
4. Maintain a clean and organized retail space, ensuring a pleasant shopping experience.
5. Verify customer identification to comply with legal age requirements.
6. Support the takeout operation, ensuring accuracy in orders and timely service.
7. Stay informed about upcoming events and promotions to share with guests.
Qualifications:
- Strong interpersonal skills and a passion for customer service.
- Ability to multitask while maintaining a positive demeanor.
- A team player with effective communication skills.
- Flexibility to work various shifts, including weekends and holidays.
Physical Requirements:
- Ability to stand for extended periods and lift up to fifty pounds.
What We Offer:
- A collaborative and creative work environment.
- Opportunities for growth within a thriving company.
- Unique perks that enhance your experience as part of our team.
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