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Customer Engagement Specialist

2 months ago

Holland, Michigan, United States New Holland Brewing Company LLC Full time
Job Overview

Join our vibrant retail team at New Holland Brewing Company As a key member of our retail environment, you will engage with guests in a unique and enjoyable shopping experience.

Key Responsibilities
  • Warmly greet and assist customers upon their arrival and departure.
  • Provide insightful product knowledge about our beers and spirits, helping guests make informed purchasing decisions.
  • Facilitate a welcoming atmosphere by interacting with guests and sharing your enthusiasm for our offerings.
  • Maintain the cleanliness and organization of the retail space, ensuring a pleasant shopping experience.
  • Process transactions accurately and efficiently, handling cash and operating the register.
  • Support guests with inquiries regarding our products and upcoming events.
  • Assist with curbside orders and ensure timely delivery of to-go items.
What We Value

We are looking for individuals who:

  • Possess excellent interpersonal skills and a passion for customer service.
  • Can multitask effectively while maintaining a positive demeanor.
  • Are eager to work collaboratively within a dynamic team environment.
  • Exhibit a strong sense of urgency and professionalism.
Physical Requirements
  • Ability to stand for extended periods and lift up to fifty pounds.
Desired Qualifications
  • Previous experience in retail is a plus, but not mandatory.
  • Basic math skills and familiarity with cash handling.
  • Willingness to obtain relevant certifications as required.
Our Commitment

At New Holland Brewing Company, we strive to create memorable experiences for our guests while fostering a supportive and engaging workplace culture.