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Front Desk Coordinator

2 months ago

Bloomfield Hills, Michigan, United States Birmingham Vision Care Full time
About the Role

Birmingham Vision Care is seeking a highly skilled and compassionate Front Desk Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Patient Welcome and Check-in: Greet patients warmly and efficiently, ensuring a positive first impression of our practice.
  • Scheduling and Appointments: Manage patient schedules, make appointments, and coordinate with our medical staff to ensure timely and effective care.
  • Medical Chart Management: Review and organize patient medical charts, ensuring accuracy and authenticity.
  • Phone and Communication: Answer phone calls, take messages, and communicate with patients in a friendly and professional manner.
  • Administrative Support: Assist with opening and closing the office, as well as other administrative tasks as needed.
  • Confidentiality and Compliance: Maintain patient confidentiality and adhere to all relevant laws and regulations.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to interact with patients and staff in a professional and friendly manner.
  • Organizational and Time Management: Demonstrate strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficient in using technology, including computer software and hardware, to perform job duties.
  • Teamwork and Adaptability: Possess a positive and flexible attitude, with the ability to work effectively in a team environment and adapt to changing circumstances.
What We Offer
  • Competitive Salary and Benefits: Receive a competitive salary and benefits package, including healthcare, dental, and vision benefits.
  • Opportunities for Growth and Development: Participate in ongoing training and development opportunities to enhance your skills and advance your career.
  • Collaborative and Supportive Work Environment: Join a dynamic and supportive team that values collaboration and teamwork.