Front Desk Representative
1 month ago
We are seeking a highly skilled and friendly Front Desk Agent to join our team at Holiday Inn Express, Auburn Hills, MI. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.
Key Responsibilities- Register and assign rooms to guests, issue room keys, and provide directions to Bell persons or guests.
- Answer inquiries about hotel services, registration, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests' accounts, make, confirm, and cancel reservations as needed.
- Compute bills, collect payments, and make change for guests, post charges for room, food, liquor, or telephone services.
- Date-stamp, sort, and rack incoming mail and messages, transmit and receive messages using equipment such as telephones, faxes, and switchboards.
- Understand and enforce hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies.
- Take the initiative to greet guests in a friendly and warm manner.
- Assist with restaurant, transportation, or entertainment reservations for guests, deposit valuables in the hotel safe or safe-deposit box, and order complimentary flowers or champagne for special guests.
We are looking for a candidate with a high school diploma or equivalent and a minimum of 3 months of experience in hospitality, general office, accounts receivable, or customer service. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Representative
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Auburn Hills, Michigan, United States Hyatt Place Detroit Auburn Hills Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Place Detroit/Auburn Hills. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests and process check-ins and check-outs in a...
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Front Desk Representative
1 month ago
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Hotel Front Desk Representative
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Hotel Front Desk Representative
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Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full timeJob SummaryCandlewood Suites Auburn Hills is seeking a skilled Night Audit Front Desk Agent to join our team. As a Night Guest Services Agent, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk during overnight hours.Key ResponsibilitiesGreet and register guests, ensuring a warm and...
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Front Desk Representative
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Front Desk Staff Assistant
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Auburn Hills, Michigan, United States Hyatt Place Detroit Auburn Hills Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team at Hyatt Place Detroit/Auburn Hills. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless stay for our guests.Key ResponsibilitiesGuest Service: Greet...
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Front Desk Representative
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Auburn Hills, Michigan, United States Hampton Inn Full timeJob Purpose: To provide exceptional guest experiences by efficiently managing front desk operations, ensuring a pleasant and professional atmosphere for all hotel guests.Key Responsibilities:Welcoming guests, registering them, and assigning rooms while maintaining confidentiality and discretion.Responding to inquiries about hotel services, guest...
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Front Desk Representative
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Hotel Front Desk Auditor
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Auburn Hills, Michigan, United States La Quinta Inn & Suites Wyndham Auburn Full timeHotel Front Desk Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused Hotel Front Desk Auditor to join our team at La Quinta by Wyndham Auburn. As a Hotel Front Desk Auditor, you will be responsible for providing exceptional service to our guests, processing reservations and check-ins, and reconciling all credit card transactions and...
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Night Audit Front Desk Agent
1 month ago
Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Night Audit Front Desk Agent to join our team at Candlewood Suites Auburn Hills. As a Night Audit Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process for our guests.Key ResponsibilitiesRegister guests and process...
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Front Office Manager
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Auburn Hills, Michigan, United States Hampton Inn - Auburn Hills North Full timeJob SummaryAs a Front Office Manager at Hampton Inn - Auburn Hills North, you will be responsible for overseeing the daily operations of the front desk and reservations team. This includes supervising staff, maintaining high standards of guest service quality, and contributing to the profitability and guest satisfaction perception of other hotel...
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Customer Service Representative
3 weeks ago
Auburn Hills, Michigan, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience.Key...
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Sales Associate
3 weeks ago
Farmington Hills, Michigan, United States PCRK Group Full timeJob OverviewPCRK Group is seeking a highly motivated and customer-focused Sales Associate to join our team at our Front Desk location in Farmington Hills, MI.This is an excellent opportunity for individuals who are eager to learn and develop their sales skills in a dynamic and fast-paced environment. As a Sales Associate, you will play a key role in driving...
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Front Desk Representative
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Auburn Hills, Michigan, United States Hampton Inn Full timeJob Purpose:To provide exceptional guest experiences by performing a variety of tasks related to check-in, check-out, and guest services.Key Responsibilities:Greet and register guests, assigning rooms and providing room keys as needed.Answer inquiries about hotel services, guest registration, and local information.Manage room availability and guest accounts,...
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Service Desk Representative
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Rochester Hills, Michigan, United States InterSources Full timeJob DescriptionAs a Service Desk Representative at InterSources, you will be responsible for providing technical support to customers for various technologies, including desktops, laptops, virtual machines, and more. You will also be responsible for maintaining the security of the organization by following established procedures to prevent unauthorized...
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Front Desk Sales Associate
1 month ago
Rochester Hills, Michigan, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will play a critical role in driving membership sales and member retention, while providing exceptional customer service and building ongoing relationships with our clientele.Key...
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Housekeeping Assistant
1 month ago
Auburn Hills, Michigan, United States Extended Stay Full timeHousekeeping at Extended Stay **Job Summary:** As a Housekeeper at Extended Stay, you will be responsible for maintaining the cleanliness and organization of our guest rooms. This includes cleaning assigned rooms, restocking carts, and reporting any maintenance issues or lost guest property to the front desk or manager. **Responsibilities:** * Clean...
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Front Office Manager
1 month ago
Bloomfield Hills, Michigan, United States Great Lakes Hospitality Group Full timeJob Title: Front Office ManagerAt Hampton Inn, we are seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel operations team, you will be responsible for maintaining the highest standards of guest service quality, ensuring seamless operations, and driving revenue growth.Key Responsibilities:Guest Service...
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Front Desk Coordinator
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Auburn Hills, Michigan, United States Labor Staffing Solutions LLC Full timeJob Title: ReceptionistJob Summary:We are seeking a highly skilled and professional Receptionist to join our team at Labor Staffing Solutions LLC. The ideal candidate will have excellent customer service skills and be comfortable interacting with clients in a face-to-face setting.Key Responsibilities:Greeting and Welcoming Visitors: Provide a warm and...