Administrative Support Specialist

14 hours ago


Oak Lawn, Illinois, United States Service Corporation International Full time
Job Summary

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work that provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities.

Key Responsibilities
  • Provide exceptional customer service to at-need cemetery families
  • Perform reception duties, including greeting and meeting with families
  • Verify at-need files and perform blind checks
  • Follow up with memorial renderings, processes, and timelines
  • Prepare marker monument placement paperwork and design memorials
  • Notify families when flowers are placed and set Arrangement Continuation Appointments
  • Support at-need cemetery families and stand graveside services
  • Log information for Family Service Counselors and prepare Veteran's Paperwork
  • Ensure required documentation is accurate and complies with state/federal regulations and company rules
  • Receive and process payments and contracts, and process accounts payable transactions
  • Assist Location Management, Sales, and Family Service Counselors
Requirements
  • High School or equivalent
  • 1-2 years of experience in an office clerical or customer service capacity
  • Experience working in a customer-focused and fast-paced professional environment
  • Flexible schedule, including weekends
  • Working knowledge of office equipment and MS Office Suite
  • Basic mathematics skills and good verbal and written communication skills
  • Strong organizational skills and detail-oriented
  • High level of compassion and integrity, and ability to maintain confidentiality


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