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Guest Services Supervisor

2 months ago

Memphis, Tennessee, United States Davidson Hospitality Group Full time

Position Overview:
As a key player in our establishment, the Front Desk Manager is responsible for overseeing the front desk operations and ensuring a seamless guest experience.

Key Responsibilities:
- Manage and lead the front desk team to provide outstanding service to all guests.
- Ensure efficient check-in and check-out processes.
- Address guest inquiries and resolve any issues promptly.
- Maintain a welcoming and professional atmosphere at the front desk.
- Collaborate with other departments to enhance guest satisfaction.

Qualifications:
- Proven experience in a hospitality management role.
- Strong leadership and communication skills.
- Ability to multitask and work in a fast-paced environment.

Why Davidson Hospitality Group?
We are committed to delivering exceptional service and creating memorable experiences for our guests. Join us in our mission to elevate hospitality standards.