Information Technology Support Specialist
2 weeks ago
Company: Air Group LLC
About Us: We are a leading service provider in the HVAC, plumbing, and electrical sectors, dedicated to delivering top-notch solutions to our clients. We are currently seeking a skilled IT Technician to enhance our operational efficiency.
Key Responsibilities:The ideal candidate will possess a Bachelor's Degree (or equivalent) in a computer-related field and demonstrate a strong desire to learn and develop professionally. Excellent written and verbal communication skills are essential.
- Assist end users with issues related to desktops, laptops, tablets, and printers.
- Provide support to dispatch and call center personnel regarding phone and headset functionalities.
- Maintain and support our ERP software that is integral to our operations.
- Help field technicians with communication issues via phone and email, including business applications.
- Contribute to the creation of documentation and training materials for various processes.
- Familiarity with light programming or C++ is advantageous.
We pride ourselves on being a premier employer, offering comprehensive benefits including Medical, Dental, Vacation, 401K, Uniforms, and Competitive Pay. We value our employees and are committed to mutual growth.
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