Information Technology Support Specialist

2 weeks ago


Whippany, New Jersey, United States Air Group LLC Full time
Position Overview

Company: Air Group LLC

About Us: We are a leading service provider in the HVAC, plumbing, and electrical sectors, dedicated to delivering top-notch solutions to our clients. We are currently seeking a skilled IT Technician to enhance our operational efficiency.

Key Responsibilities:

The ideal candidate will possess a Bachelor's Degree (or equivalent) in a computer-related field and demonstrate a strong desire to learn and develop professionally. Excellent written and verbal communication skills are essential.

  • Assist end users with issues related to desktops, laptops, tablets, and printers.
  • Provide support to dispatch and call center personnel regarding phone and headset functionalities.
  • Maintain and support our ERP software that is integral to our operations.
  • Help field technicians with communication issues via phone and email, including business applications.
  • Contribute to the creation of documentation and training materials for various processes.
  • Familiarity with light programming or C++ is advantageous.
Benefits:

We pride ourselves on being a premier employer, offering comprehensive benefits including Medical, Dental, Vacation, 401K, Uniforms, and Competitive Pay. We value our employees and are committed to mutual growth.



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