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Information Technology Support Specialist
2 months ago
About Air Group LLC: A leading provider in the HVAC, plumbing, and electrical sectors, we are seeking a skilled full-time IT Technician to enhance our operational efficiency.
Key Responsibilities:The ideal candidate will possess a Bachelor's Degree (or equivalent) in a computer-related field and demonstrate a strong desire for professional development. Excellent communication and writing skills are essential.
- Assist end users with issues related to desktops, laptops, tablets, and printers.
- Provide support to dispatch and call center personnel regarding headset and phone-related concerns.
- Facilitate the operation of our ERP software that underpins our business processes.
- Support field technicians with communication issues, including email and business applications.
- Contribute to the creation of documentation and training materials for various operational processes.
- Basic programming skills or familiarity with C++ is advantageous.
We pride ourselves on being a top-tier employer, offering comprehensive benefits including Medical, Dental, Vacation, 401K, Uniforms, and Competitive Pay. We value our employees and are committed to mutual growth.
