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Server Associate

2 months ago

Wilmington, North Carolina, United States Troon International Full time

Job Summary

Troon International is seeking a highly skilled and customer-focused Server to join our team. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Provide prompt and attentive service to guests, ensuring their needs are met and exceeded.
  • Describe menu specials and offer recommendations to guests, taking into account their preferences and dietary requirements.
  • Take food and beverage orders accurately and efficiently, delivering orders promptly after preparation.
  • Follow up with guests to ensure satisfaction and address any concerns.
  • Participate in pre-shift meetings and taste tests to stay informed about menu offerings and promotions.
  • Maintain a clean and organized workstation, adhering to health and safety standards.
  • Process transactions accurately and efficiently, utilizing our Point of Sales System.
  • Follow established service standards for greeting, cocktail service, food delivery, and general service techniques.
  • Practice tray service for all food and beverage service, ensuring a seamless and efficient experience for guests.
  • Adhere to safe work practices and maintain a safe working environment.

Requirements:

  • High school diploma or equivalent required; two years of serving experience and/or training preferred.
  • Must be able to meet state age requirements for handling alcohol.
  • Regular and reliable attendance is essential.